Client Account Technician

Harrison Holgate; City Of London; On-site; GBP 38,000 - 45,000; Full time

Job summary

A leading insurance firm in the City of London is looking for a Client Account Technician to join their team. This role involves managing high-quality data, resolving client queries, and supporting internal teams. Ideal candidates will have a strong knowledge of the insurance sector and excellent analytical and communication skills. Join a forward-thinking organization that values collaboration and continuous learning.

Responsibilities

• Handle and validate large datasets with quality assurance checks.
• Resolve queries from delegated authority clients.
• Provide technical assistance to internal teams and business managers.
• Review and maintain technical items across company ledgers.
• Support quarter-end processes and regulatory reporting.
• Contribute to process improvement and automation initiatives.
• Collaborate closely with colleagues across business units.

Skills

Strong knowledge of insurance or reinsurance business

Strong analytical skills

Effective communication skills

Ability to work with large data sets

Education

Educated to degree level or equivalent relevant industry experience

Job description

Position: Client Account Technician

Salary: £45,000 plus bonus and package

Location: City of London

Are you looking for an opportunity to grow your career in insurance and reinsurance, while working in a collaborative, client-focused environment? We’re seeking a detail-oriented and motivated professional to join a dynamic team, where you’ll play a vital role in delivering exceptional service to both internal and external clients.

The Role

You’ll be responsible for ensuring high-quality data management and system maintenance, while supporting clients and colleagues with technical accounting processes. This role is ideal for someone who enjoys problem-solving, working with large datasets, and building strong relationships across teams.

Key Responsibilities

• Handle and validate large datasets, ensuring accuracy through quality assurance checks.
• Resolve queries from delegated authority clients, offering timely and professional support.
• Provide technical assistance to internal teams and business managers.
• Review and maintain technical items across company ledgers.
• Support quarter-end processes and regulatory reporting requirements.
• Contribute to process improvement and automation initiatives.
• Collaborate closely with colleagues across business units to deliver a high standard of service.

About You

You’re curious, adaptable, and committed to delivering excellence. You thrive in a collaborative environment and enjoy finding efficient solutions to complex challenges.

Skills & Experience

• Strong knowledge of insurance or reinsurance business.
• Familiarity with delegated authority models (preferred but not essential).
• Strong analytical skills and ability to work with large data sets.
• Effective communication and collaboration skills.
• Educated to degree level, or equivalent relevant industry experience.

This is a fantastic opportunity to join a forward-thinking organisation that values continuous learning, collaboration, and innovation. We are an equal opportunities employer and welcome applications from all qualified candidates.