Client Account Manager (Engineering)

ZipRecruiter; Nottingham; On-site; GBP 40,000 - 46,000; Full time

Job description

Client Account Manager (Engineering)

Location: Nottingham
Salary: £40,000 - £46,000 + bonus + pension + career development

Are you an experienced and capable Account Manager from a technical background looking to work for one of the UK's leading providers of M&E products and services to the commercial construction sector? Are you looking for an independent role where you will deliver major new business from both predominantly principal contractors (influencers) and main sub-contractors (customers) from both existing customers and new business?

On offer is an Account Manager's role where you will create long-term, trusting relationships with customers. The Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients, and actively seek new sales opportunities. Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders, and preparing sales reports. In this role, you will liaise with external business development and internal teams (including Commercial, Marketing, and Product Development) to improve the entire customer experience. This position may require occasional travel.

The Role:

• Maintenance and growth of allocated accounts
• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate and close agreements to maximise profits
• Develop trusted advisor relationships with key accounts e.g. through GAP analysis
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics
• Assist with challenging client requests or issue escalations as needed
• Devise a strategy for each individual customer with a clear plan of action for the quarter ahead

The Person:

• Proven experience within an Account Management role

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.