Client Account Manager

Michael Page (UK); Stockport; On-site; GBP 30,000 - 60,000; Full time

Job summary

An innovative chemicals manufacturing company is seeking a dynamic account manager to drive business growth and maintain strong customer relationships. This role involves managing business accounts, developing new opportunities, and ensuring customer satisfaction through effective communication and problem-solving. The ideal candidate will thrive in a fast-paced environment, possess excellent interpersonal skills, and be fluent in European languages. This company offers a collaborative work culture and hybrid working options, making it an exciting opportunity for those looking to make a significant impact in the industry.

Benefits

Hybrid working 4 days in office 1 home

Flexible working patterns (Flexitime)

Reimbursed international travel

Pension scheme contribution

Performance implemented sales bonus

Target incentives

Collaborative environment

Qualifications

• Proven account managerial experience within the manufacturing industry.
• Excellent communication and interpersonal skills are essential.

Responsibilities

• Manage business accounts to meet sales targets and develop customer relationships.
• Review supplier invoices and manage customer purchase orders accurately.

Skills

Fluent in European languages (French, German, or Polish)

Account management

Communication skills

Interpersonal skills

Organisational skills

Problem-solving

Self-motivation

Tools

SAP

Job description

About Our Client

Our client is a dynamic and innovative chemicals manufacturing company specialising in high-quality chemical solutions across diverse industries. With a commitment to sustainability, cutting-edge technology, and operational excellence, they are recognised as a leader in their field. Their products serve industries ranging from pharmaceuticals and agriculture to automotive and consumer goods.

Job Description

Key responsibilities will consist of:

• Manage all aspects of assigned business accounts to agreed sales targets, developing strong relationships with key customers.
• Support the development of new business and revenue opportunities, identifying USP, value creation and strong customer relationships.
• Review and approve supplier invoices in accordance with the company's Delegation of Authority.
• Visit customers regularly, attend meetings, prepare presentations, and investigate/resolving complaints and queries as required.
• Regularly review financial and commercial performance with Project Managers and the Senior Team.
• Accurately process customer purchase orders and manage expenditures according to specific requirements.
• Address customer complaints and queries, implementing preventive measures to avoid recurrence.
• Represent/on behalf of the company's key Industry trade exhibitions when required.
• Report sales progress on a weekly or monthly basis or as required by line management, with travel to HQ office when line management requires.
• Collate market and customer information and feedback opportunities to management on a regular basis.
• Accept other tasks or projects as assigned by senior management.

The Successful Applicant

The successful candidate will:

• Be fluent in European languages (French, German, or Polish) Non-preferential.
• Proven account managerial experience within the manufacturing industry/field.
• Excellent communication and interpersonal skills.
• Ability to communicate effectively at all levels with internal and external customers to maintain and build vital relationships.
• Capacity to work well under pressure in a fast-paced environment.
• Self-motivation and ability to work independently as well as part of a team.
• Organisational and prioritisation skills to meet demanding deadlines.
• Ability to identify and address issues promptly.
• Essential experience using SAP.

What's on Offer

• Hybrid working 4 days in office 1 home with flexibility.
• Flexible working patterns (Flexitime).
• Reimbursed international travel.
• Pension scheme contribution.
• Performance implemented sales bonus.
• Target incentives.
• Collaborative environment.