Client Account Manager

Milkround; Fareham; On-site; GBP 32,000 - 38,000; Full time

Job summary

A leading logistics company in Fareham is seeking a Client Account Manager. The successful candidate will build strong relationships with clients and ensure high service standards. This full-time role offers a salary of up to £38,000 plus comprehensive benefits, including a pension scheme and private medical insurance. Experience in client service delivery within logistics is essential.

Benefits

25-days annual leave plus bank holidays

Company sponsored pension scheme

Private medical & dental insurance

Access to MyBenefits platform with discounts

Qualifications

• Demonstrable experience in a similar role, ideally in a fast-moving logistics operation.

Responsibilities

• Cultivate client relationships and manage those relationships with excellence.
• Run assigned client meetings, setting agendas, leading on presentations.
• Ensure work is delivered within established timeframes and up to the company’s high standards.

Skills

Client Service delivery or account management experience

Outstanding communication and stakeholder management skills

Advanced excel & data reporting experience

Job description

Company Description

GXO Logistics Supply Chain Inc.

Job Description

This isnt just a job. This is a career! Are you able to build strong relationships with colleagues and customers alike, and drive your operational team to success? Are you a Warehouse Client Manager looking to take the next step?

Here at GXO Logistics, were looking for a Client Account Manager to join the team at our growingsite in Fareham. We are seeking a highly skilled and detail-oriented Customer-Facing person to join our team. In this role, you will support in engaging and helping our clients leverage our solutions for success in their ecommerce initiatives.

This is a permanent, full-time role where youll be predominately working Monday Friday however some flexibility would be great, this is logistics after all!

Pay, Benefits And More

Were looking to offer a salary of up to £38,000, and 25-days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. Youll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What Youll Do On a Typical Day

• Cultivate client relationships and manage those relationships with excellence
• Run assigned client meetings, setting agendas, leading on presentations
• Ensure work is delivered within established timeframes and up to the companys high standards
• Responsible for keeping client satisfaction with companys services and tracking service metrics
• Assist with financial modelling, budgets and forecasts

What You Need To Succeed At GXO

• Have demonstrable experience in a similar role, ideally within a fast-moving logistics operation
• Client Service delivery or account management experience
• Outstanding communication and stakeholder management skills
• Advanced excel & data reporting experience

We engineer faster, smarter, leaner supply chains