Client Account Manager

Ryder Reid; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading legal recruitment agency is looking for a Client Account Manager to co-lead the European billing team in London. The role focuses on driving billing performance and managing team development, requiring extensive legal billing experience and strong leadership skills. The ideal candidate will have a proven track record in billing process improvements and interpersonal skills, working closely with senior stakeholders in a global finance function.

Qualifications

• Extensive billing and revenue experience in a law firm environment.
• Proven track record of implementing billing process improvements.
• Excellent interpersonal and stakeholder management skills.

Responsibilities

• Oversee daily operations of the European billing team.
• Manage year-end performance reviews and team development.
• Support the Global Director of Revenue with regional finance initiatives.

Skills

Legal billing experience

Leadership

Interpersonal skills

Microsoft Excel proficiency

Stakeholder management

Tools

Microsoft Word

Aderant

Job description

Client Account Manager Location: London

We're working with a global law firm seeking a Client Account Manager to co-lead its European billing team. This is a senior, client-facing role focused on driving billing performance, managing team development, and supporting Partners across the region. Ideal for someone with deep legal billing experience, strong leadership credentials, and a proactive approach to service delivery.

Key responsibilities:

• Oversee daily operations of the European billing team, ensuring timely, accurate invoice preparation and clear communication with Partners
• Manage year-end performance reviews and professional development of allocated team members
• Support the Global Director of Revenue with regional finance initiatives and day-to-day oversight
• Train new team members and deliver ongoing development across billing functions
• Monitor billing progress, troubleshoot delays, and ensure prompt collections
• Review client billing arrangements and maintain accurate records
• Collaborate with Partners to manage billing cycles and client communications
• Prepare internal projections and review unbilled time and AR reports
• Stay current on VAT regulations and ensure compliance across jurisdictions
• Assist with onboarding new clients and contribute to billing system upgrades and ad-hoc projects

About you:

• Extensive billing and revenue experience in a law firm environment, as well as management experience
• Proven track record of implementing billing process improvements
• Excellent interpersonal and stakeholder management skills across all levels
• Confident communicator with strong drafting, analytical, and presentation abilities
• Highly proficient in Microsoft Office, especially Excel and Word
• Aderant experience preferred

This is a fantastic opportunity to shape billing operations across Europe, lead a high-performing team, and work closely with senior stakeholders in a global finance function.

Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage, however thank you for taking the time to apply.

Ryder Reid Legal is a recruitment specialist. For over thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies.

https://uk.linkedin.com/company/ryder-reid-legal