Client Account Executive

Barbour EHS; Greater Lincolnshire; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading company in regulatory information seeks a Client Account Executive to manage customer accounts and enhance satisfaction. This full-time, home-based role involves building relationships and identifying upselling opportunities, offering a competitive salary with an OTE of £50,000 and various benefits.

Benefits

Salary plus capped commission

Wellbeing programs

Financial benefits like pension schemes

Enhanced family leave policies

Community involvement through volunteer days

Social events and professional development support

Qualifications

• Experience with CRM systems like Salesforce.
• Background in solution or information sales.

Responsibilities

• Manage a diverse portfolio of customer accounts.
• Achieve and surpass renewal targets.
• Provide exceptional support through training and troubleshooting.

Skills

Excellent questioning skills

Self-motivation

Organizational skills

IT proficiency

Tools

CRM systems

Job description

Join to apply for the Client Account Executive role at Barbour EHS

About Us
Barbour is a trusted and comprehensive provider of regulatory information, guidance, standards, and resources to support our clients worldwide. We leverage our expertise in complex legislation and adaptable resources to help clients simplify and manage their EHS compliance.

Beyond legislation, working with Barbour means partnering to establish solid compliance foundations, influencing company culture, and accessing specialist consultancy. We assist clients in staying abreast of industry developments to ensure safety and environmental protection.

About The Role
We are seeking a talented and experienced Account Executive to join our team. You will be the primary contact for our valued customers, ensuring they maximize the benefits of our services. Your responsibilities include building strong relationships, providing tailored support, and proactively identifying opportunities to enhance customer satisfaction. If you are passionate about service excellence, thrive collaboratively, and aim to make a significant impact, this role is ideal for you. Join us and be part of an organization that values innovation, customer success, and career growth.

What You'll Be Doing

• Manage a diverse portfolio of customer accounts, serving as the first point of contact for inquiries and support.
• Achieve and surpass renewal targets by fostering strong relationships and ensuring customer satisfaction.
• Provide exceptional support through training, troubleshooting, and addressing queries.
• Maintain regular communication to monitor client needs and adapt support accordingly.
• Identify opportunities for upselling additional modules or expanding services within client organizations, driving mutual growth.

What We're Looking For
Candidates should embody our core values: approachability, optimism, solution-focus, and collaboration. Essential qualities include excellent questioning skills, self-motivation, organizational skills, IT proficiency, experience with CRM systems like Salesforce, and a background in solution or information sales.

Why Join Us?
We prioritize our people—clients and colleagues alike. Join a supportive environment that fosters collaboration, innovation, and professional development, with tools and opportunities to succeed.

Our Benefits

• Salary plus capped commission with an OTE of £50,000 annually
• Home-based role with occasional travel to London or Newcastle
• Wellbeing programs, including health plans and gym discounts
• Financial benefits like pension schemes and shopping discounts
• Enhanced family leave policies
• Community involvement through volunteer days and holiday swaps
• Social events and professional development support

Seniority level

• Associate

Employment type

• Full-time

Job function

• Consulting

Industries

• Operations Consulting