Client Account Director

emap; Croydon; Hybrid; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Annual leave

Health plan

Life assurance

GP access

Cycle-to-work

Pension

Job summary

emap in East Croydon is seeking a full-time, permanent role in Mortgage Strategy to drive event sponsorship and content marketing revenue. You will manage client accounts across the B2B mortgage sector and work with cross-functional teams to deliver commercial elements.

The position requires a strong sales drive, account management experience, and knowledge of the UK mortgage landscape. Hybrid work model and generous benefits are offered.

Qualifications

• Proven sales ability with direct client accounts.
• Experience delivering high-value content marketing packages in B2B.
• Strong understanding of client needs and commercial outcomes.

Responsibilities

• Develop new and existing business accounts to meet sales targets and drive revenue.
• Lead event sponsorship and content marketing campaigns from clients directly.
• Coordinate with sales, editorial, production and sales support teams to deliver commercial elements.

Skills

Sales drive

Commercial acumen

Account management

Content marketing sales

UK mortgage knowledge

Job description

Business: emap

Department: Mortgage Strategy

Base Location: East Croydon

Employment Type: Full-time, Permanent/Hybrid

Salary: £45,000- £50,000 DOE + 30%

The job holder will be responsible for driving and growing event sponsorship and content marketing revenues within the Indigo division of emap across the Mortgage Strategy proposition. Our commercial clients come from the B2B mortgage sector, including mainstream lenders, specialist lenders, networks, distributors, protection providers, tech suppliers and numerous other product and service providers, big and small.

Key Responsibilities

• Develop new and existing business accounts to achieve sales targets and drive revenue.
• This role predominantly focuses on event sponsorship and content marketing campaigns from clients direct.
• Co-ordinate with sales colleagues, editorial teams, production teams, and sales support teams to ensure timely and accurate delivery of commercial elements.
• Diligent management of emap’s CRM system.
• Co-ordinate and provide post-sale feedback to clients.
• Travel and conduct face-to-face sales presentations with new and existing clients.

Skills and Experience

• Demonstrate exceptional sales drive and strong commercial acumen.
• Demonstrate account management experience with clients direct.
• A proven record in defining and delivering high-value content marketing packages in the B2B sector.
• Ability to identify opportunities and develop new initiatives and sales assets.
• In-depth knowledge of the UK mortgage sector and broker audience is a distinct advantage.

Core Competencies

• A good understanding of business requirements and the client’s needs.
• Awareness of the company’s reputation, and of its commercial and legal position within the context of advertising, sponsorship and content marketing.
• Consistently demonstrate an effective and resourceful solution-led approach to obstacles.
• Achieve and exceed targets and consistently deliver exceptional results.
• Work collaboratively with multi-platform teams.
• Show good judgement and negotiating skills when dealing with clients and their agencies.

Personal Attributes

• Effectively communicate and build positive relationships at all levels, both internally and externally.
• Demonstrate a daily focus and an enthusiastic approach to work.
• Display excellent presenting skills.
• Demonstrate exceptional planning, organisational and time management skills. Work well under pressure and to tight deadlines.

What we offer

Learning & Development:

At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees.

Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, events management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organisational objectives.

To support our employees’ career development, we have designed specialized programs, as well as other stand‑alone role‑specific and generic courses, under the emap academy.

Benefits: emap is part of Metropolis Group. Together, we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees.

• 25 days of annual leave, with the option to buy or sell additional days
• One additional day of leave per year- Celebration Day
• Health plan
• Life assurance
• Private virtual GP access
• Seasonal flu jabs available at the office
• Continuous learning & development opportunities
• In-house Excellence Awards and other innovation projects
• Cycle‑to‑work scheme
• Discounted gym memberships
• Retail discount vouchers
• Rail season ticket loans
• Pension scheme
• One paid volunteer day per year
• Annual Summer & Winter Celebrations
• Work from home during August
• Income protection and more

Privacy

Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept.

Diversity and Inclusion

We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status.