Clerk Department 2nd Front End-FT

Jace Holdings Ltd.; Glasgow; On-site; GBP 25,000 - 35,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen engagierten Front-End-Mitarbeiter, der die Abteilung unterstützt und für eine hervorragende Kundenservice-Erfahrung sorgt. In dieser Rolle arbeiten Sie eng mit dem Front-End-Manager zusammen, um die Teammitglieder zu coachen und eine Kultur der kontinuierlichen Entwicklung zu fördern. Sie werden für die Verwaltung von Personal, Inventar und Kundenanfragen verantwortlich sein und sicherstellen, dass alle betrieblichen Anforderungen erfüllt werden. Diese Position bietet die Möglichkeit, in einem dynamischen Umfeld zu arbeiten und einen positiven Einfluss auf das Einkaufserlebnis der Kunden zu haben.

Qualifications

• Mindestens 18 Monate Erfahrung im Front-End-Bereich.
• Fähigkeit, in einem schnelllebigen Umfeld unabhängig zu arbeiten.

Responsibilities

• Unterstützung des Front-End-Managers bei der Abteilungsleitung.
• Sicherstellung einer hervorragenden Kundenservice-Erfahrung.

Skills

Kommunikationsfähigkeiten

Teamführung

Kundenservice

Inventarverwaltung

Microsoft Office Suite

Education

High School Diploma

Job description

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Front End Second - Sobeys New Glasgow (Westside)

Responsible for supporting the front end manager in the overall operation of the front end department, including providing management and leadership to Front End staff. Ensure operational excellence in retail merchandising, inventory management, and customer relations. Work closely with the Front End Manager to coach and develop the team to provide superior customer service and shopping experiences through strategy execution tailored to the local market while achieving budgeted financial results. Actively contribute to an environment of employee and customer engagement.

Key Focus Areas:

• Create a coaching and development culture for all department employees, fostering a passion for food.
• Manage department personnel, including scheduling, recruitment, performance management, and training.
• Communicate operational requirements and changes effectively to front-end department employees.

Customer Offering:

• Create an engaging shopping experience that enhances loyalty, sales, and profit.
• Provide excellent customer service to meet customer needs.
• Merchandise front end racks and fixtures, and manage product ordering.
• Order and maintain inventory levels.
• Process and resolve customer concerns and requests.
• Execute winning conditions and SMART initiatives.

Policy and Regulatory Compliance:

• Ensure communication and adherence to all applicable company policies and procedures.
• Implement and maintain OH&S, Food Safety, and other regulatory requirements.
• Ensure efficient department operation to meet financial targets and KPIs.
• Balance cash according to company policies.
• Perform negative tracking procedures through Navistor and identify cash discrepancies.
• Perform payroll functions.

Personal and Professional Development:

• Understand all relevant company programs and attend required training.
• Maintain knowledge of current industry trends.

Employee Engagement:

• Support an environment of employee engagement and be recognized as an employer of choice.

Other Duties:

• Coordinate maintenance and repairs of department equipment.
• Provide feedback for continuous improvement.
• Perform additional duties as requested by the company.

Qualifications:

• Ability to work independently in a fast-paced environment.
• Excellent communication skills (oral and written).
• Full knowledge of department operations and skills.
• Proficient in Microsoft Office Suite.
• Understanding of total store operations.
• High school diploma required.
• Minimum of 18 months experience in the front-end department.

We offer competitive total compensation packages that vary by role and location. Salary estimates from external websites are not monitored for accuracy by our organization. We look forward to discussing specific compensation details with candidates selected for interviews.

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodations at any stage.

Only those selected for interviews will be acknowledged. We appreciate the interest from staffing agencies, but kindly request no unsolicited calls or resumes from agencies.