Clerk, Collections

Titanium Transportation Group Inc.; Bolton; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player in freight transportation is seeking a detail-oriented collections specialist to manage customer accounts and ensure timely payments. This role offers the chance to grow within a leading logistics company known for its innovative approach and commitment to customer excellence. Responsibilities include overseeing collections, reconciling accounts, and enhancing client relations. With a focus on collaboration and effective communication, you'll play a crucial role in maintaining the financial health of the organization. Join a dynamic team that values your skills and offers a supportive work environment with growth opportunities.

Benefits

Group Health and Dental Benefits

Share Purchase Plan

Employee Engagement Events

Career Growth Opportunities

Qualifications

• 3-5 years of experience in collections management is required.
• Strong communication skills are essential for customer interactions.

Responsibilities

• Responsible for managing collections and account reconciliation.
• Communicate effectively with customers and internal departments.

Skills

Collections Management

Customer Communication

Account Reconciliation

Problem Solving

Time Management

Organizational Skills

Education

Post Secondary Education in a Related Field

Tools

Great Plains

TMW Software

Job description

Bolton Terminal (Head Office)
32 Simpson Rd
Bolton, ON L7E1G9, CAN

Description

About the Role / Key Accountabilities:

• Reporting to the Manager, Credit & /Collections and will be responsible for contacting customers to manage collections (receivables)
• Responsible for account reconciliation and resolving payment discrepancies
• Communicating with customers and internal departments using all methods of communication
• Performing clerical duties as needed
• Managing all levels of client relations specific to collections and general inquiries, and overall credit management
• With the use of various software, manage customer database and monitor all account activities, including investigating payment discrepancies
• Enforce prompt action on overdue accounts and engage in appropriate means of collection activities
• Coordinate payment information updates and customer account changes as assigned
• Other relevant duties as assigned

Position Requirements:

• 3- 5 years’ work experience in Collections required
• Post secondary education in a related field an asset
• Experience within the transportation/ supply chain industry an asset
• Experience with and with Great Plains and TMW software an asset
• Pursuit of a CCP designation an asset

What's In It for You?

• Career growth opportunity within an industry leading logistics company
• Group Benefits offered - health and dental
• Share Purchase Plan - opportunity to buy company shares through payroll at a 100% match
• Employee engagement events
• 18 month contract
• Detail orientated with exceptional time management skills
• Excellent written and verbal communication skills.
• Exceptional level of organizational skills.
• Strong interpersonal skills with the ability to collaborate effectively with internal and external stakeholders.

Company Profile:

Titanium Transportation Group is a leading North American freight transportation company specializing in tech-forward trucking operations and logistics brokerages services throughout Canada and the United States. Our specialties are truckload, dedicated, and cross-border, along with comprehensive logistics and warehousing solutions for a wide range of industries.

Our focus on customer excellence, safety and innovation set Titanium apart and we are proud to have earned our place among Canada’s Fastest-Growing Companies for over 13 consecutive years by Canadian Business, and as one of America’s Fastest-Growing Companies in 2020 by the Financial Times. We are also proud to rank among Today’s Trucking Top 100 Fleets.

As one of only three publicly traded transportation companies in Canada, our team of over 1,300 professionals operate from over 15 strategic locations. We are committed to meeting our clients’ evolving supply chain needs while driving growth and success. Join us at Titanium, where innovation and opportunity pave the way for a bright future in freight transportation and logistics.

Titanium Transportation Group Inc. is committed to providing accommodation throughout the recruitment process for individuals with disabilities, in line with the Accessibility for Ontarians with Disabilities Act. If you need accommodation, reach out to our HR team at [e-mail] and we'll work with you to understand what is needed. We thank all applicants in advance; however, only applicants being considered for an interview will be contacted.