Clerical Officer/ Waiting list Clerk - Endoscopy

Liverpool University Hospitals NHS Foundation Trust; Liverpool; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare facility in Liverpool is seeking a Clerical Officer to provide administrative support and manage waiting lists in the Endoscopy Unit. The role involves maintaining efficient services, booking appointments, and updating databases. Excellent IT skills are essential for this position. This is a critical role aimed at ensuring patients receive timely care.

Qualifications

• Proficient in handling administrative tasks and using computer systems.

Responsibilities

• Maintain an efficient and effective administrative service.
• Answer telephone enquiries and update the computer database.
• Check the waiting lists daily and add new referrals.
• Book appointments and send out patient appointment letters.
• Maintain professional standards in appearance, behaviour and punctuality.

Skills

Excellent IT skills

Job description

An exciting opportunity has arisen on the Endoscopy Unit for the position of Clerical Officer Administrative Support/Waiting lists Clerk. The successful candidate needs to provide and maintain an efficient and effective administrative service in line with local policies and procedures. To manage and monitor an Endoscopy waiting list to ensure that tests and procedures are carried out within the specified Government targets and agreed protocols, Generaland Administrativeduties will include:

Responsibilities

• Maintain an efficient and effective administrative service
• Routine duties include answering telephone enquiries and updating the computer database
• Check the waiting lists daily and add new referrals to the IPM lists
• Book appointments and send out patient appointment letters
• Maintain professional standards in appearance, behaviour and punctuality

Qualifications

• Excellent IT skills