Clerical Officer Receptionist

WHAT IS INVOLVED?

We are looking to appoint a part-time Clerical Officer/Receptionist within Business Services to provide a professional, effective, and efficient reception service and general administrative support to visitors, callers, and users.

15 hours based in Horden on Thursday and Friday.

We seek a professional and enthusiastic team player who takes pride in delivering excellent customer service. The successful candidate will have good communication skills, be able to work under pressure to tight deadlines with high accuracy, be well-organized and flexible, possess good IT skills, and manage changing priorities. Ability to work independently using your initiative is essential. There may be a requirement to work at other locations providing cover if needed.

Responsibilities include:

1. Reception duties, including dealing with incoming and outgoing correspondence, telephone answering, and message taking.
2. Ordering, data entry, file management, scanning, and archiving.
3. Typing duties, including producing posters and display materials.
4. Arranging transport, issuing and recording petty cash transactions.
5. Booking rooms and managing diaries.

WHAT WILL I NEED?

You should have a minimum of 4 GCSEs (Grades A-C) including English Language or Literature, or NVQ Level 2 in a related subject, or equivalent.

The successful applicants will be required to apply for a Disclosure and Barring Service (DBS) Enhanced Disclosure.

For an informal discussion about this role, please contact Jayne Frost via email at jayne.frost@durham.gov.uk or by phone at 03000 261705.

REWARDS AND BENEFITS

• Competitive salaries and 27 days holiday per year, increasing to 32 days after five years of continuous local government service.
• Option to purchase up to 10 additional days of annual leave.
• Flexible work schemes including job sharing, compressed hours, and flexi-time, allowing up to 13 flexi days per year.
• Hybrid working (home and office-based).
• Contributory career-average Local Government Pension Scheme (LGPS) with top-up options.
• Wellbeing Portal and Employee Assistance Scheme.
• Learning and development opportunities, including professional qualifications, coaching, and mentoring.
• Employee Benefits Portal and Lifestyle Savings Scheme with discounts at major retailers.
• Discounted gym membership.
• Staff networks promoting diversity and inclusion.
• Trade Union membership.
• Additional salary sacrifice schemes such as car leasing.

Rewards and benefits are subject to individual terms and conditions. For more details, see: Rewards-and-benefits

EQUALITY, DIVERSITY, AND INCLUSION

We are a proud equal opportunities employer. We value diversity and are committed to fair and equitable employment policies. We welcome applications from all qualified candidates and consider all applicants based on skills and ability.

As a Disability Confident Leader, we encourage applications from disabled people and provide support throughout the recruitment process.

For more information, see: Equality-diversity-and-inclusion-in-our-workforce

INTERVIEWS

Interviews are expected to be held during the week commencing 19th February. We operate a guaranteed interview scheme for applicants who meet all essential criteria and indicate they have a disability, are a looked-after young person, care leaver, or veteran.

HOW TO APPLY

Applications must be submitted online via the Northeast Jobs portal, as CVs are not accepted. Use the 'Person Specification' section of your application to demonstrate your relevant experience, skills, and knowledge. Failure to evidence essential qualifications and experience may result in disqualification.

If you need support or assistance with your application, contact the Recruitment Team at RecruitmentResources@durham.gov.uk or call 03000 262727, select option 3.

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