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Clerical officer / Receptionist

NHS National Services Scotland

East Kilbride

On-site

GBP 10,000 - 40,000

Part time

Today
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Job summary

A local healthcare service in East Kilbride is looking for an Administrative and Clerical support staff member to help ensure smooth operations. The ideal candidate will possess excellent communication, planning, and IT skills, demonstrating professionalism and the ability to work under pressure. This part-time role offers a minimum of 27 days annual leave and is based at Hunter Health Centre, with a supportive work culture.

Benefits

27 days annual leave, increasing with length of service
NHS Pension Scheme
Paid sick leave

Qualifications

  • Experience in a reception role or customer care is desirable.
  • Ability to manage work on own initiative whilst under pressure.
  • Confidentiality and discretion must be maintained at all times.

Responsibilities

  • Provide comprehensive administrative support to clinical and non-clinical staff.
  • Ensure smooth running of the service at Hunter Health Centre.

Skills

Interpersonal skills in customer care
Excellent communication skills
Organisational and planning skills
IT skills including Microsoft packages

Education

Educated to standard grade level
Job description
The Role

To provide comprehensive Administrative and Clerical support to clinical and non-clinical staff in order to ensure the smooth running of the service.

NHS Lanarkshire

Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services, Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

What we'll need you to bring
  • Educated to standard grade level or experience in a similar role
  • Well developed interpersonal skills in customer care
  • Excellent communication skills
  • Good organisational and planning skills
  • Understanding of a range of procedures and processes
  • Ability to prioritise work and work on own initiative whilst under pressure
  • Proficient I.T. skills which include a working knowledge of Microsoft packages
  • Ensuring confidentiality, diplomacy and discretion are maintained at all times
It would be great if you also have
  • Experience of reception role/customer care
  • Experience dealing with members of the public
  • Experience in a confidential work setting
  • Working knowledge of NHS systems
  • E.G. To assist with shortlisting
  • Ability to work in a busy office environment
  • Good keyboard skills
  • Good organisational and planning skills
  • Flexible
Contract type
  • Permanent
  • Part Time
  • 22 hours

Please note this is a part time post and the salary for this position will be pro-rata.

Location and Working Pattern

This role will be based in administration within Hunter Health Centre.

The working pattern for this role -

  • Monday to Thursday 12.30pm - 5.00pm
  • Friday 12.30pm - 4.30pm

Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.

Looking to find out more?

If you’re looking to find out more, then we would love to hear from you!

Please contact Lynn Yule, Operational Service Manager on Lynn.yule@lanarkshire.scot.nhs.uk

For enquiries regarding the application form or recruitment process, please contact Lynn Deas, Recruitment Administrator on lynn.deas@lanarkshire.scot.nhs.uk

(Please remember to include the job title and reference number in your email)

Why NHS Lanarkshire?

Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.

Some of NHS Lanarkshire’s benefits include:

  • A minimum of 27 days annual leave increasing with length of service
  • A minimum of 8 days of public holidays
  • Membership of NHS Pension Scheme, with life insurance benefits
  • Paid sick leave increasing with length of service
  • Occupational health services
  • Employee counselling services
  • Work-life Balance policies and procedures

NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling.

Further Information

For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage.

Equal Opportunities

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent—regardless of race, disability, gender, sexual orientation, or care experience or any other dimension that can be used to differentiate people from one another.

Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

Right to Work within the UK

NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK.

We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.

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