Clerical Officer (Nuclear Medicine)

The Christie NHS Foundation Trust; Manchester; On-site; GBP 21,000 - 23,000; Full time

Job summary

The Christie NHS Foundation Trust in Manchester invites applications for a Clerical Officer in the Nuclear Medicine department. You will join a multidisciplinary team providing diagnostic and therapeutic services, including PET-CT, serving over 15,000 patients annually.

Responsibilities include reception, scheduling, report distribution, and data management. The role may require extended hours and weekend work; NHS experience and clerical skills are desirable.

Qualifications

• Good general education to A-level standard.
• Computer literate.
• NHS experience and/or clerical experience desirable.

Responsibilities

• Greet and book-in patients and visitors attending the department.
• Liaise with wards and departments to ensure patients’ needs are met during their stay.
• Take and deal with telephone requests and respond to emails promptly.
• Schedule appointments considering existing bookings and staffing levels.
• Liaise with trusts, Nuclear Medicine departments and PET-CT centres across the region.
• Manage various patient administration systems and databases.
• Transfer of images across the region via image Exchange and PACS portals.
• Record keeping and auditing.
• Maintain stock of stationery including forms and leaflets.
• Assist in changes to booking procedures due to the modernisation agenda.
• Ensure trial data is captured and recorded for monitoring purposes.

Skills

Interpersonal skills

Organisational skills

Computer literacy

Education

A-level standard

Job description

A position exists for a Clerical Officer to work in the Nuclear Medicine department at the Christie Hospital NHS Foundation Trust. The Christie is situated in south Manchester and is an international leader in cancer research and development. It is the largest cancer treatment centre of its kind in Europe.

You would form part of a multi-disciplinary team which provides specialist diagnostic and therapeutic services including PET-CT to over 15,000 patients annually. Responsibilities include receiving patients, patient scheduling, organising patient appointments and report distribution. The working pattern may include extended working days and weekends.

Applicants should have a good general education to A-level standard and be computer literate. Strong interpersonal and organisational skills are essential. Previous experience working within the NHS and/or in a clerical role would be desirable.

• Greet and book-in patients and visitors attending the department. Liaise with others, including wards and departments, to ensure that patients’ needs are met throughout their stay in the department.
• Take and deal with telephone requests and respond to incoming emails promptly.
• Schedule appointments with regard to existing bookings and staffing levels requiring an awareness of the varying complexities of patients’ procedures, equipment and staff needed to undertake the test or treatment.
• Liaise with trusts, Nuclear Medicine departments and PET-CT scanning centres across the region.
• Management of various patient administration systems and databases.
• Transfer of images across the region via image Exchange and PACS portals.
• Record keeping and auditing.
• Maintain stock of stationery including all forms and patient information leaflets.
• Assist in the implementation of any changes to booking procedures due to the modernisation agenda.
• Ensure all trial data is captured and recorded for monitoring purposes.

The Christie is one of Europe’s leading cancer centres, looking after more than 64,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 25% patients are referred to us from other parts of the country.

We are the largest radiotherapy provider in the NHS with one in 20 treatments delivered at The Christie. We have up to 15 linear accelerators operating across our network of sites. We operate the largest chemotherapy unit in the UK on our main site and treatments are also provided at 13 other networked sites, and in patients homes. And as a specialist tertiary surgical centre, we focus on rare cancers, complex procedures, and multidisciplinary approaches to cancer surgery, specialising in colorectal, peritoneal, gynaecological, urological and plastic surgery.

We are also an international leader in research, with world first breakthroughs for over 100 years. We have been named by the UK’s National Institute for Health Research (NIHR), as one of the best hospitals providing opportunities for patients to participate in clinical research studies, with more than 800 studies open at any time, caring for over 3,000 patients.

For further details / informal visits contact: Name: James Brown Job title: Nuclear Medicine Support Manager Email address: [e-mail] Telephone number: 0161 918 7253

If James is not available then please speak with Grace Rivera by calling 0161 446 3943.