Clerical Officer - Imaging (NHS AfC: Band 2) - Imaging - Sandwell and West Birmingham NHS Trust

Sandwell and West Birmingham NHS Trust; West Midlands Combined Authority; On-site; GBP 24,000 - 28,000; Full time

Job summary

An established healthcare provider is seeking a proactive Clerical Officer to join their Imaging team. This role offers the opportunity to contribute to a supportive environment, delivering essential administrative support while working collaboratively with a diverse team. The ideal candidate will possess strong clerical skills, effective time management, and the ability to thrive under pressure. With a commitment to equality and diversity, this organization values contributions from all backgrounds, making it a rewarding place to grow your career. If you are enthusiastic about improving healthcare outcomes, this role is perfect for you.

Qualifications

• Relevant experience in a clerical role is essential.
• Experience of reception desk tasks is required.

Responsibilities

• Provide comprehensive administrative support for the Imaging Department.
• Liaise with team members and maintain professionalism at all times.

Skills

Clerical skills

Time management

Teamwork

Communication

Education

GCSE English or equivalent

European Computer Driving Licence or equivalent

NVQ or equivalent

Job description

Main area Imaging Grade NHS AfC: Band 2 Contract Permanent Hours

• Full time
• Part time
• Flexible working

37.5 hours per week (Over 7 days to include evenings and weekends.) Job ref 381-IM-7141468

Site SWB NHS Trust Town Birmingham Salary £24,169 pro rata per annum Salary period Yearly Closing 20/05/2025 23:59

Here at Sandwell and West Birmingham NHS Trust we’re committed to recruiting and supporting a diverse workforce and we welcome applications from all parts of the community. We are committed to having a team that is made up of diverse skills, experiences and abilities whilst employing people to our organisation who meet our Trust values of ambition, respect and compassion. With the opening of our new hospital, Midland Metropolitan University Hospital, it’s the coming together of expertise from every corner of our organisation and a show of our commitment to provide better healthcare and create more jobs and so much more. We at the Trust actively encourage Black and Minority Ethnic (BME) and disabled applicants, as well as members of the armed forces community and value the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce.

Job overview

An engaging opportunity to work as part of a welcoming, friendly and equitable team in a supportive environment based in the Imaging department at SWBH.

We are looking to recruit a reliable, enthusiastic and proactive Clerical Officer to work as part of the Imaging team.

The post holder will work under the direction of the Patient Admin Manager to deliver the administrative support, ensuring that targets are met and to support our forward thinking Imaging Department.

The post holder will require a high standard of English language, as well as experience of working in a clerical environment.

The post may include evening and weekend work.

Should you require further information regarding the role, please contact:

Provide comprehensive and confidential administrative support for the Imaging Department in accordance with Departmental, Trust and National standards, policies and procedures.

• Provide appropriate advice and guidance to patients and colleagues
• This role will require effective time management to prioritise workload to meet the ever-changing demands of the Imaging Department. It is essential you are a team worker as well as have the ability to work independently using your own initiative, to work under pressure to meet tight deadlines and to deal with constant interruptions reacting to issues as they arise.
• Working within a large multi-disciplinary team requires liaising with team members at all levels maintaining professionalism at all times to ensure high levels of knowledge and a high standard of work practice.

Working for our organisation

Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country – one of the country’s most culturally diverse areas. It’s a friendly and welcoming place – a place where you can belong, and a place where you can grow.

We care for our patients, we care about our population, and we care about our people.

Our values – Ambition, Respect and Compassion – are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.

Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to “Improve the Life Chances and Health Outcomes of our Population.” It is what inspires, drives, and unites us every day. It’s what makes us unique.

We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose. When we say we’re ‘with you all the way’ we want you to know that we mean it. Visit the SWB website to find out more about our ambitions and people plans.

Detailed job description and main responsibilities

For further details regarding this vacancy, please see the attached job description and person specification.

Person specification

Experience

• Relevant experience in a clerical role
• Experience of reception desk tasks

Qualifications

• GCSE English or equivalent
• European Computer Driving Licence or equivalent
• NVQ or equivalent
• Recognised qualification equivalent to level RSA I/II

As a major employer in the Black Country and West Birmingham region we are committed to supporting all employees to achieve a healthy work life balance. We want the Black Country and West Birmingham region to be the best place to work and as such will consider all requests to work flexibly taking into account personal and individual circumstances alongside the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.