Clerical Officer Health Records

NHS National Services Scotland; Paisley; On-site; GBP 20,000 - 25,000; Part time

Job summary

A major healthcare provider in Paisley is seeking a part-time Health Records staff member. The role involves managing patient records and supporting clinical care through efficient administrative services. Candidates should have a Level 1 qualification in three subjects, including English, and experience in administration is desirable. This position involves a 4-week rolling shifts pattern and initial placement at Royal Alexandra Hospital.

Qualifications

• Experience in administration and clerical duties is desirable.
• Good communication skills are essential.
• A willingness to learn and adapt is necessary.

Responsibilities

• Provide efficient Health Records service to patients and staff.
• Ensure patient appointments are processed accurately.
• Maintain electronic and paper-based patient records systems.

Skills

General administration and office experience

Computer literacy with good keyboard skills

Previous reception experience

Education

National 4 or Level 1 qualification in 3 subjects including English

Tools

Patient Management System

Job description

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK, employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community, and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

The shift pattern for this position is: 4 week rolling shifts pattern: 7am-7pm, 7pm-7am, and 3pm-11pm

Please note the salary is Pro Rata for part-time hours.

To support effective clinical care by providing an efficient Health Records service to patients, medical and nursing staff. Ensure patient appointments for outpatient clinics, day cases, and inpatient admissions are administered and processed accurately, and that patients’ health records remain confidential, are securely stored, and are available as and when necessary.

To work to support effective clinical care by providing efficient administrative, clerical, and receptionist services. To maintain electronic and paper-based patient records systems, providing confidential, accurate, and up-to-date information. To maintain patient demographic and administrative data through continual checking and updating of the patient management system.

• National 4 or Level 1 qualification in 3 subjects, including English or equivalent.
• General administration and office experience/previous clerical experience desirable
• Computer literate with good keyboard skills.
• Previous reception experience desirable
• Prior experience of using a Patient Management System would be desirable, however, training will be provided.

Please note this is a GGC-wide post and can be moved to any location, however, initial base will be Royal Alexandra Hospital in Paisley.

This post may close sooner than the advertised date depending on the level of interest in the post.

Informal contact: Mary Piggott, Health Records Supervisor, 0141 314 6188, [e-mail]

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience, and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form.

NHS Greater Glasgow and Clyde is an equal opportunities employer and welcomes applications from all eligible candidates.

For application portal/log-in issues, please contact the Jobtrain support hub in the first instance.