Clerical Officer Apprentice, Sun Health Care, Huddersfield Road, Barnsley

Barnsley College; Barnsley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local educational institution in Barnsley is seeking a Clerical Officer to support various departments with office tasks, manage communications, and assist in maintaining a professional working environment. The ideal candidate will possess excellent organizational and communication skills and thrive in a busy office setting. This role includes a Customer Service Practitioner Apprenticeship, making it a great opportunity for career development.

Qualifications

• Professional conduct in person and on the phone.
• Ability to meet deadlines under pressure.
• Attention to detail and accuracy.

Responsibilities

• Answer and direct phone calls, take messages.
• Meet, greet, and assist visitors and clients.
• Manage correspondence and filing system.
• Schedule appointments and meetings.
• Coordinate office supplies inventory.
• Assist with data entry and bookkeeping.

Skills

Excellent organisational skills

Excellent communication skills

Ability to multitask

Ability to prioritize tasks

Good working knowledge of Microsoft Office Suite

Education

IT qualification desirable

English and Maths GCSE grade 4/C or equivalent

Job description

To provide clerical support to the Head Office Function. This is a pivotal role to ensuring the smooth functioning within the office. This position requires excellent organisational and communication skills, as well as the ability to multitask and prioritize tasks effectively. The Clerical Officer will provide clerical support to various departments within the company and assist in maintaining a professional and efficient office environment.

Key Tasks:

• Answering and directing phone calls, taking messages, and fielding enquiries.
• Meeting, greeting, and assisting visitors, clients, and employees in a professional manner.
• Managing correspondence and maintaining a well-organised filing system.
• Assisting in scheduling appointments, meetings, and general office duties.
• Coordinating office supplies and ensuring inventory levels are maintained.
• Scanning, photocopying, and producing name badges.
• Assisting with various tasks, data entry.
• Assisting in organising and coordinating office events and meetings.
• Maintaining office records and databases.
• Assisting with basic bookkeeping tasks, such as preparing service users monies and recording accurately on database and accountancy software.
• Maintaining confidentiality and overseeing sensitive information with professionalism and integrity.
• This list is not exhaustive and there may be other tasks deemed necessary as appropriate.

Skills & Abilities

Conduct themselves in a professional manner both in person and on the telephone
Ability to meet deadlines whilst at times working under pressure
Carry out tasks with accuracy and pay attention to detail
Good organisational skills
Work independently
Work as part of a broader team
Good working knowledge of Microsoft Office Suite


Qualifications

IT qualification desirable
English and Maths GCSE grade 4/C or above or equivalent functional skills

Working week: 37.5 Hours per week. Working pattern to be confirmed.

Apprenticeship standard: Customer Service Practitioner Apprenticeship Level 2
Duration of apprenticeship: 11 months.

About the employer: We specialise in nursing and residential care homes and community support services. We support adults with learning or physical disabilities, mental health needs, autism, elderly people and those with dementia.