Clerical Officer - Apprentice

Integrated Care System; Cardiff; On-site; GBP 40,000 - 60,000; Full time

Job summary

A large integrated health board in Cardiff is seeking a Clerical Officer - Apprentice to provide administrative support within the Cellular Pathology department. The role requires good communication and typing skills, along with an opportunity to earn a Digital Skills for Business qualification. Candidates with good general education and clerical experience are encouraged to apply.

Qualifications

• Good command of English language and grammar.
• Clerical experience with office tasks is preferred.

Responsibilities

• Input and issue patient details and reports.
• Attend regular review meetings for apprenticeship.

Skills

Good Communication Skills

Accurate & Efficient typing skills

Organisation of workload

Ability to follow procedures and protocols

Education

Good standard of general education

RSA I and II typing AMSPAR qualification

Tools

MS Word

Excel

Job description

Go back Cardiff and Vale University Health Board

Clerical Officer - Apprentice

The closing date is 14 August 2025

This post is fixed term for 15 months from start date due to apprenticeship contract

An exciting opportunity has arisen for an enthusiastic individual to join our small, friendly team within the Cellular Pathology department. Good communication and interpersonal skills are essential for this post. The role involves a full range of administrative and secretarial services to the Cellular Pathology Team in support of the effective delivery of services.

Main duties of the job

To undertake all clerical duties appropriate to the grade but mainly the input and issuing of patient details, Cellular Pathology reports and Post Mortem reports.

To attend regular review meetings with the supervisor and assessor, leading to an Apprenticeship Qualification in Digital Skills for Business Level 2.

This qualification consists of:

• Level 2 Diploma in Digital Skills for Business (QCF)
• Essential Skills - Application of Number (AON) Level 1 *
• Foundation Apprenticeship in Digital Skills for Business

Please note if you are already degree qualified you will be ineligible to apply due to Welsh Government funding criteria on the level 2 qualification.

Welsh and/or English speakers are equally welcome to apply

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

• Good standard of general education. Good command of English language and grammar
• RSA I and II typing AMSPAR qualification

Experience

• Clerical/ office tasks Good keyboard skills MS Word, Office and Excel computer skills
• Work Experience / Audio typing

Skills & Abilities

• Good Communication Skills / Accurate & Efficient typing skills / organisation of workload / work as part of a team
• Some knowledge of anatomical/ medical terminology / Ability to follow procedures and protocols

Personal Attributes

• Diplomatic / Flexible / confidentiality / discreet / Good telephone manner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cardiff and Vale University Health Board