Clerical Officer

NHS; York; On-site; GBP 24,000 - 28,000; Part time

Job summary

The NHS is recruiting for a part-time Clerical Officer in the MSK and Therapies team at York. This role involves administrative support in a patient-focused environment, emphasizing communication skills and teamwork to ensure efficient service delivery. Staff members benefit from a range of services including generous holidays and a pension scheme.

Benefits

Access to NHS Pension Scheme

27 days holiday rising to 33 days

Employee Assistance Programme

NHS Car Lease scheme

Discounts on various services

Generous relocation package

Qualifications

• Educated to GCSE Level or equivalent, with Maths and English at C or above.
• Computer literacy such as RSA2/NVQ 2 qualifications required.
• Previous office/administrative experience is desirable.

Responsibilities

• Provide support to the MSK and Therapies team in a busy environment.
• Maintain and provide data containing sensitive information.
• Make appointments for patients and assist with departmental procedures.

Skills

Communication

Teamwork

Organizational Skills

Education

GCSE Level or equivalent

Computer literacy skills/qualifications such as RSA2/NVQ 2 or equivalent

Job description

Job summary

An exciting opportunity has arisen for an enthusiastic and motivated individual to join our friendly team as a Clerical Officer, in the MSK and Therapies team. This position will be based at Archways, Belgrave Street, York part of our York and Scarborough Hospitals NHS Foundation Trust.

Work is varied, challenging and patient focused. You will need to have excellent communication skills, and be effective in prioritising workloads, with a flexible and patient centred approach. Working for the NHS can be a rewarding experience with a number of staff benefits.

Please read the job description and person specification attached to this vacancy before applying, and do feel free to contact the department with any queries.

Main duties of the job

The post holder will provide support to the MSK and Therapies team, by contributing to an efficient and effective service within a very busy environment.

You will work with clear departmental and national procedures, and have responsibility for receiving, maintaining and providing manual and electronic data containing sensitive and confidential information, as well as making appointments for patients.

Strong communication and interpersonal skills are essential, as is the ability to work effectively as part of the wider team.

About us

Our benefits

We offer a range of benefits to support our staff including:

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants.
• 27 days holiday rising to 33 days (depending on NHS Trust service).
• A variety of different types of paid and unpaid leave covering emergency and planned leave.
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme.
• An extensive range of learning and development opportunities.
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers.
• A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses. For hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss relocation further, please speak to the recruiting manager at interview stage.

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Details Date posted

27 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

419-7157146-CO-S

Job locations

Archways

Belgrave Street

York

YO31 8YZ

Job description Job responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [e-mail].

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Job description Job responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [e-mail].

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Person Specification Qualifications Essential

• Educated to GCSE Level or equivalent. Maths and English at C or above - or equivalent qualification/demonstrable experience.
• Computer literacy skills/qualifications such as RSA2/NVQ 2 or equivalent demonstrable experience

Desirable

• Previous office/administrative experience.
• Previous office/administrative experience in an NHS environment.

Skills Essential

• Able to organise and able to prioritise own workload.
• Ability to function effectively as part of a Team

Person Specification Qualifications Essential

• Educated to GCSE Level or equivalent. Maths and English at C or above - or equivalent qualification/demonstrable experience.
• Computer literacy skills/qualifications such as RSA2/NVQ 2 or equivalent demonstrable experience

Desirable

• Previous office/administrative experience.
• Previous office/administrative experience in an NHS environment.

Skills Essential

• Able to organise and able to prioritise own workload.
• Ability to function effectively as part of a Team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

Archways

Belgrave Street

York

YO31 8YZ

Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)

Employer details Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust

Address

Archways

Belgrave Street

York

YO31 8YZ

Employer's website

https://www.yorkhospitals.nhs.uk (Opens in a new tab)