Clerical Officer

NHS National Services Scotland; Kilmarnock; On-site; GBP 20,000 - 25,000; Part time

Job summary

A healthcare organization in Kilmarnock is seeking a Clerical Officer to manage patient records and appointments at University Hospital Crosshouse. The role requires flexible working hours and relevant administrative experience. The ideal candidate will possess an SVQ Level 2 in administration or similar qualification, ensuring high standards of care and confidentiality.

Qualifications

• Knowledge of Patient Management System is advantageous.
• Ability to handle confidential patient records.
• Experience in a clerical role is beneficial.

Responsibilities

• Maintain and file patients' confidential records.
• Record patient-related data and manage appointments.
• Provide reception services and answer telephones.

Skills

Administration

Flexible working

Communication

Education

SVQ Level 2 in administration or equivalent experience

Job description

Overview

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. NHS Scotland welcomes applications from all sections of society.

Who we are

NHS Ayrshire and Arran is one of 14 territorial NHS Boards within NHS Scotland. In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran we are committed to a culture that is Caring, Safe, and Respectful. You will be required to work collaboratively in a safe, caring and respectful way.

To find out more about NHS Ayrshire and Arran please visit our website – NHS Ayrshire & Arran Home.

Position

An exciting opportunity has arisen for a Clerical Officer based at University Hospital Crosshouse.

What you will do

Duties include the maintenance and filing of patients confidential records, recording patient related data, admissions and booking out-patient appointments using the computerised Patient Management System. Providing reception services, answering telephones and relaying messages. You should be able to work flexibly in order to meet service demands.

Further information

For further information on the role please view the job description. Knowledge, training and/or experience required to do the job includes SVQ Level 2 in administration or equivalent qualification or experience. For further information on the requirements for the role please view the person specification.

Hours

22 hours per week.

If you would like to find out more about the role, please contact [e-mail]

Additional information for overseas candidates

To work in the United Kingdom, there is a legal requirement to demonstrate permission to work. This permission is granted by the UK Visas and Immigration Service. Further information on what NHS Scotland Boards are required to do to check this can be found in the Candidate Information Pack. It is essential that you have checked you have the right to work in the UK or that the post would be eligible to be sponsored before submitting your application.

The Recruitment Team cannot answer individual queries at application stage about this. For more information please visit the information page.

Additional information for all candidates

You should apply for this post by completing the application process on JobTrain.

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NHS Ayrshire and Arran has a legal obligation to ensure it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is granted by UK Visas and Immigration. We check entitlement to work for all prospective employees. Candidates who require a Certificate of Sponsorship can access further information at UK government immigration pages.

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