Clerical Officer

Tameside and Glossop Integrated Care NHS FT; Hyde; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Flexible working

Annual leave 27-33 days

NHS Pension Scheme

Eye tests & health checks

Gym discount

Bike loan scheme

Salary sacrifice car scheme

Wellbeing support

Job summary

Tameside and Glossop Integrated Care NHS Foundation Trust is seeking a Band 2 administrator to support the Community Administration service in Hyde. The role involves clerical tasks across clinics, acting as the first point of contact for community services, and using IT systems to manage appointments and records.

Hours are 37.5 per week, Monday to Saturday rota within 8.00am-8.00pm; visa sponsorship is not available, but the trust welcomes those with right to work in the UK.

Qualifications

• Administration experience is essential.
• Ability to deal with the general public and maintain a positive customer-focused approach.
• Good typing speed and IT skills required for clerical tasks.

Responsibilities

• Provide full range of clerical tasks to Healthcare Professionals.
• Use patient administration system to book appointments.
• General office management, filing, and telephone duties.
• Respond to daily queries from internal and external organisations.

Skills

IT skills

Typing speed

Communication

Customer service

Tools

Microsoft Office

Job description

Band 2 - 37.5 hours Monday - Friday.
We are currently looking for an enthusiastic individual to join our Community Administration service. This post will work within the Hyde locality providing full clerical support to Health Care Professional teams that are based at Union St Clinic, Hattersley Clinic and Selbourne House on a rota basis.
Working as part of a team, the post holder will act as the first point of contact for all community services, therefore the post holder must have the ability to deal with the general public and have a positive approach to customer care. Administration experience is essential as you will be expected to undertake a full range of clerical tasks.
The Community Administration service is contracted to work between the hours of 8.00am and 8.00pm, Monday to Saturday.
Important Notice on Visa Sponsorship Eligibility
Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Health and Care Worker visa route. This is due to the position not meeting the minimum salary threshold of £25,000 per annum and/or the required skill level set by UK Visas and Immigration.
We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK.
Provide a full range of clerical tasks to Healthcare Professionals.
Have a variety of IT skills to be able to use spreadsheets, word processing, e-mails and basic keyboard skills.
To use the patient administration system to book patient appointments.
General office management skills such as filing/management of records and telephone duties.
You may be required to provide administration support for services being provided off site.
To work as part of a team and to carry out tasks set by the Administrator/line manager.
To process incoming and outgoing mail.
The successful candidate will be required to respond to daily queries from internal and external organisations therefore applicants should be excellent communicators with good written skills. In addition it is a necessity that applicants have a good standard of typing and IT skills.
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:

• Safety
• Care
• Respect
• Communication
• Learning

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.

• flexible working
• 27-33 days annual leave plus bank holidays
• sick pay
• NHS Pension Scheme
• free eye tests and health checks
• gym discount
• free bicycle loan scheme
• salary sacrifice car scheme
• support with stress
• bereavement
• relationships
• finance
• and much more.

For further details / informal visits contact: Name: Sue Macfarlane Job title: Business Admin Coordinator Email address: [e-mail] Telephone number: 07887648831
Nina Buckley Locality Administrator 07730 619298