Clerical Officer

NHS; Blyth; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare organization is seeking a Clerical Officer to join its administrative team within the podiatry service. The role involves managing referrals, handling administrative tasks, and supporting the office manager in delivering efficient service. Candidates should possess strong numeracy and literacy skills alongside relevant qualifications. This is a fantastic opportunity to contribute to one of the best performing NHS organizations in England.

Qualifications

• Educated to GCSE level or equivalent including English and Mathematics.
• NVQ Level 2 in customer care/admin or equivalent experience required.
• Knowledge of Medical Terminology & procedures necessary.

Responsibilities

• Managing and processing applications to the podiatry service.
• Data entry and supporting the office manager.
• Ensuring efficient running of sub-specialty offices.

Skills

Good numeracy skills

Good literacy skills

Customer care skills

Knowledge of Medical Terminology

Education

GCSE level or equivalent in three subjects including English and Mathematics

NVQ Level 2 in customer care/admin or equivalent experience

RSA 3/OCR (or equivalent)

ECDL

Job description

Go back Northumbria Healthcare NHS Foundation Trust

Clerical Officer

The closing date is 09 July 2025

Working in a small administrative team tosupport to a busy hub within the podiatry service. The job involves management of the referrals to the service and general administrative duties.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

The main duties include the processing of applications to the service, the ordering of supplies, data entry, and supporting the office manager. To manage the lone working of the community podiatrists on a daily basis. To support the service managers in the day to day delivery of the service.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England?

Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.

Detailed job description and main responsibilities

See full job description , this contains details and main responsibilities.

• To assist in the general efficient running of sub-specialty offices including typing, filing, retrieval and storage of patient records, handling post and dealing with telephone enquiries.
• To cover for other Band 2 Clerical jobs as required.
• To act up to Band 3 for short-term absences e.g. annual/sick leave

Job responsibilities

Main responsibilities includes ensuring applications are managed in a timely manner, lone working is adhered to, data entry and supporting the office manager.

Person Specification

Qualifications

• Educated to GCSE level or equivalent in three subjects including English and Mathematics Grade A-D or equivalent experience to demonstrate good numeracy or literacy skills
• NVQ Level 2 in customer care/admin or equivalent experience
• RSA 3/OCR (or equivalent)
• Knowledge of Medical Terminology & procedures
• ECDL

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Northumbria Healthcare NHS Foundation Trust

Address

Podiatry, Thomas Knight Unit, Blyth Community Hospital

Podiatry, Thomas Knight Unit, Blyth Community Hospital