Clerical Assistant (Term-Time-Full Time) (Permanent) - REN12308

Renfrewshire Council; Johnstone; On-site; GBP 40,000 - 60,000; Full time

Job summary

A forward-thinking local authority is seeking a dedicated clerical assistant to contribute to service objectives through a variety of administrative tasks. This role involves engaging with local managers and stakeholders, managing data entry and extraction, and providing excellent customer service. Ideal candidates will possess strong organizational skills and a solid understanding of IT systems, particularly Microsoft Office. This is a fantastic opportunity to join a supportive team and make a positive impact in the community while developing your administrative skills in a dynamic office environment.

Qualifications

• Erfahrung in einer Büro-Umgebung ist erforderlich.
• Kenntnis von IT-Systemen und effektive Kundenservicefähigkeiten sind wichtig.

Responsibilities

• Durchführung von Verwaltungsaufgaben zur Unterstützung des Dienstes.
• Daten eingeben und extrahieren sowie Dokumente bearbeiten.

Skills

Kundenservice

Literacy Skills

Numeracy Skills

Organisational Skills

Time Management Skills

Education

SVQ Level 2 in Business Administration

Customer Service Professional Award

Tools

Microsoft Office

Datenbanken

Job description

Advert

You will contribute to the achievement of agreed service objectives by carrying out a variety of clerical duties to support the service.

Duties of the post include engaging with local managers, stakeholders, and colleagues to build effective working relationships; input and extract of data using a range of electronic systems; word processing; document completion; call handling; ordering and receipting; processing mail; photocopying and filing; and reception duties.

It is essential that you have experience of working in a clerical role within an office environment. It is also essential that you have knowledge of common IT systems including databases and Microsoft Office, and have effective customer service, literacy and numeracy skills, as well as organisational and time management skills.

An SVQ Level 2 in Business Administration (or equivalent) or Customer Service Professional Award is desirable. Experience of working with different agencies and use of purchasing systems is also desirable.

If successful, you will be required to undertake a Disclosure Scotland check; the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk.