Clerical Assistant – Technical Services Centre

Networking Women in the Fire Service; Gateshead; On-site; GBP 25,000 - 27,000; Full time

Job summary

A UK-based fire service organization is seeking a Clerical Assistant to support the TSC Administrator with various administrative responsibilities. The successful candidate will have strong interpersonal skills, a commitment to inclusivity, and experience in general clerical tasks. This role is pivotal in supporting operational needs and fostering an inclusive workplace. The position offers a salary of £25,583 to £26,403 per annum plus benefits.

Qualifications

• Experience in reception and switchboard duties.
• Ability to work independently and in a team.
• Demonstration of good IT skills.

Responsibilities

• Support TSC Administrator with various responsibilities.
• Take accurate notes and produce minutes during meetings.

Skills

General administrative tasks

IT skills

Interpersonal skills

Tools

Microsoft Office

Job description

Technical Services Centre – Clerical Assistant

Salary – £25,583 to £26,403 per annum + benefits

About the role

We are seeking to fill an upcoming vacancy for the role of TSC Clerical Assistant. Reporting to the TSC Administrator, you will support the delivery of our strategic goals by providing administrative support to TSC and the management team.

The role is an integral part of the central support function within our Technical Services Centre, offering administrative support to the Transport and Operational Equipment Workshops as well as our Stores Department. This role is key in delivering a range of activities to support the operational needs of the Service.

The successful candidate will be able to demonstrate a firm commitment to inclusivity, fairness, dignity and the highest standards of ethical behaviours and champion these in their day-to-day work in compliance with our ethical code of conduct.

About Tyne and Wear Fire and Rescue Service

Tyne and Wear Fire and Rescue Service are one of the UK’s leading Fire and Rescue Services for responding and innovation. We pride ourselves in striving to ‘Create the Safest Community’ and our dedicated, and diverse workforce are committed to delivering this.

Tyne and Wear Fire and Rescue Service Headquarters are located in purpose built premises based in Washington, within easy reach of the A1 and A19. On site facilities include a staff gym, ample free parking and canteen facilities.

Responsibilities

As the TSC Clerical Assistant you will:

• Support the TSC Administrator across a range of responsibilities including reception duties, fleet management, order processing, goods receipting, raising external invoices, asset management, and other tasks as required.
• Attend meetings, taking accurate notes, producing minutes and following up action points as required.

Requirements

We are seeking a candidate who can demonstrate that they have:

• Experience completing general administrative and clerical tasks, including reception and switchboard duties.
• The ability to demonstrate good IT skills, with a working knowledge of Microsoft Office and bespoke IT systems.
• Strong interpersonal skills with the ability to liaise effectively at all levels and work both independently and as part of a team.

Selection Process

Set out below are the key dates relating to this selection process:

Stage Timeline:

• Advert closes – 17th October 2025 at 12 noon
• Notification of shortlist – 20th October 2025
• Interview – 23rd /24th October 2025

Please note the dates and stages detailed may be subject to change.

How to Apply

Further details can be found in the accompanying job description and person specification. You are required to submit a supporting statement of no more than 1000 words which should demonstrate how you meet the criteria stated on the person specification and job description.

For further information about the role, please contact [e-mail]

Reasonable Adjustments

We are a Disability Confident Employer, and this means we are committed to employing, supporting and promoting people with disabilities in the workplace. If you require any reasonable adjustments to our recruitment processes, please contact us by email and we will review your request. All requests must be sent to [e-mail]

Pre-employment checks

The successful applicant will be subject to our pre-employment screening process which includes an standard DBS check, completion of an occupational health medical questionnaire and a substance abuse test. We will also conduct right to work and reference checks.

We welcome applications from all sections of society with the necessary skills, qualifications and experience and encourage applications from underrepresented groups in our workforce or society.

We are an equal opportunities employer and welcome applications from all suitably qualified candidates. Please submit your application form by no later than 12 noon on the 17th October 2025.