Clerical Assistant – Technical Service Centre – Tyne & Wear Fire and Rescue Service

National Fire Chiefs Council Limited.; North East; On-site; GBP 22,000 - 28,000; Full time

Job summary

A regional fire and rescue service is seeking a Clerical Assistant to provide comprehensive administrative support. The role involves managing operational tasks, supporting the management team, and ensuring effective communication across departments. Candidates should have experience in administration and possess strong IT and interpersonal skills. This role is pivotal for the achievement of strategic goals within the service.

Qualifications

• Experience completing general administrative and clerical tasks.
• Ability to demonstrate good IT skills, particularly with Microsoft Office.
• Strong interpersonal skills to liaise effectively at all levels.

Responsibilities

• Support the TSC Administrator across a range of responsibilities.
• Attend meetings, take accurate notes, produce minutes.

Skills

Good IT skills

Strong interpersonal skills

Experience in administrative tasks

Tools

Microsoft Office

Job description

Clerical Assistant – Technical Service Centre – Tyne & Wear Fire and Rescue Service

We are seeking to fill an upcoming vacancy for the role of TSC Clerical Assistant. Reporting to the TSC Administrator, you will support the delivery of our strategic goals by providing administrative support to TSC and the management team.

The role is an integral part of the central support function within our Technical Services Centre, offering administrative support to the Transport and Operational Equipment Workshops as well as our Stores Department. This role is key in delivering a range of activities to support the operational needs of the Service.

The successful candidate will be able to demonstrate a firm commitment to inclusivity, fairness, dignity, and the highest standards of ethical behaviours and champion these in their day-to-day work in compliance with our ethical code of conduct.

We welcome applications from all sections of society with the necessary skills, qualifications, and experience and encourage applications from underrepresented groups in our workforce or society.

As the TSC Clerical Assistant, you will:

• Support the TSC Administrator across a range of responsibilities including reception duties, fleet management, order processing, goods receipting, raising external invoices, asset management, and other tasks as required.
• Attend meetings, taking accurate notes, producing minutes and following up action points as required.

We are seeking a candidate who can demonstrate that they have:

• Experience completing general administrative and clerical tasks, including reception and switchboard duties.
• The ability to demonstrate good IT skills, with a working knowledge of Microsoft Office and bespoke IT systems.
• Strong interpersonal skills with the ability to liaise effectively at all levels and work both independently and as part of a team.

Set out below are the key dates relating to this selection process:

Stage Timeline:*
Advert closes 17th October 2025
Notification of shortlist 20th October 2025
Interview 23rd /24th October 2025

*Please note the dates and stages detailed may be subject to change

Interested in applying?

Further details can be found in the accompanying job description and person specification. You are required to submit a supporting statement of no more than 1000 words which should demonstrate how you meet the criteria stated on the person specification and job description.

Further information about our Service can be found by visiting www.twfire.gov.uk and our various social media channels.

Please submit your application form by no later than 12 noon on the 17th October 2025

We are an equal opportunities employer and welcome applications from all sections of the community.