Clerical Assistant, Strathbrock Partnership Centre, 496.137 - WEL09649

West Lothian Council current; Broxburn; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local government council in Broxburn is seeking a candidate for a clerical support role within their Social Policy team. The position involves providing various clerical activities and requires excellent customer service and IT skills. Flexibility to cover multiple locations across West Lothian is essential. This is a fixed-term role with 30 hours per week until 31 March 2026.

Qualifications

• Confident in the use of IT systems.
• Excellent customer service and interpersonal skills.
• Ability to work flexibly and meet deadlines.

Responsibilities

• Provide clerical activities to teams across Social Policy.
• Cover various locations to meet demands.

Skills

IT systems proficiency

Customer service

Interpersonal skills

Flexibility

Teamwork

Attention to detail

Job description

Job advert

30 hours per week, 52.14 weeks per year, fixed term until 31 March 2026

We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds

Overview

The skills and experience you must have are:

Scope

Reporting to a Team Supervisor and working as part of the wider Social Policy Finance and Administrative Support Team the post holder will provide a range of clerical activities to teams across Social Policy. The post holder will have an agreed location as a base but may be required to provide cover and work in any Social Policy locations across West Lothian to meet planned or unplanned demands as when the need arises.

Responsibilities

The post holder will provide a range of clerical activities to teams across Social Policy, with flexibility to cover and work in different Social Policy locations across West Lothian to meet planned or unplanned demands.

Qualifications

• Confident in the use of IT systems
• Excellent customer service and interpersonal skills with an ability to communicate effectively with service users, colleagues and managers at all levels
• Ability to work flexibly to meet deadlines
• Ability to work on own initiative and as part of a team
• Good written skills, with attention to accuracy and detail
• Ability to respond appropriately to customer needs

We are committed to equal opportunities and welcome applications from all sections of the community.