Clerical Assistant - REQ04601

North Lanarkshire Council; Wishaw; On-site; GBP 26,000 - 28,000; Full time

Job summary

A local government authority in Scotland is seeking a Clerical Support Assistant to provide general clerical support and manage enquiries related to housing services. The role is temporary and requires moderate clerical experience along with good keyboard skills. Ideal candidates will have experience dealing with the public. This position offers a competitive salary and a comprehensive benefits package including annual leave and additional support for diverse applicants.

Benefits

27 days annual leave

6 public holidays

Full learning and development package

Qualifications

• Moderate experience of working within a clerical/administrative environment.
• Experience of dealing with the public.
• Knowledge of Council and Housing Services.

Responsibilities

• Provide general clerical support.
• Process invoices and maintain databases.
• Handle enquiries from the public and stakeholders.

Skills

Clerical experience

Good keyboard skills

Customer care training

Job description

Location: Houldsworth Centre, Kenilworth Avenue,, ML2 8LP

Salary: £26,081 - £27,318 per year

Contract Type: Temporary

Position Type: Full Time

Hours: 35 hours per week

INTERNAL APPLICANTS MUST APPLY VIA MYSELF

North Lanarkshire Council, as one of Scotland’s largest local authorities, is leading an exciting and ambitious regeneration programme for its town centres and surrounding areas as part of its plans for inclusive economic growth. Working with a variety of partners, the Enterprise and Communities service has a key role in guiding this regeneration towards sustainable development. We are committed to creating prosperity and making North Lanarkshire a great place to live, learn, work, invest and visit.

You will provide general clerical support, process invoices, maintain and update databases and deal with enquiries from members of the public and other stakeholders on a full range of housing services.

Moderate experience of working within a clerical/administrative environment together with good keyboard skills are essential. Experience of dealing with the public, knowledge of Council and Housing Services and customer care training are desirable.

Temporary post will be reviewed 3 monthly.

Working here at North Lanarkshire Council

If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone [phone].

The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL

***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***