Clerical Assistant Client Finance - Grade 3

TN United Kingdom; England; Hybrid; Full time

Job summary

An established industry player is seeking a Clerical Assistant for their Client Finance team in Cheshire. This role offers the opportunity to provide vital clerical support, assisting with the processing of financial assessments and client information. You will work in a hybrid environment after initial training, ensuring efficient operations within the team. Ideal candidates will have a strong understanding of social care regulations and excellent communication skills. Join a dedicated team where your contributions will directly impact service delivery and client satisfaction.

Qualifications

• Experience in clerical support roles, particularly in finance.
• Familiarity with Adult Social Care policies and procedures.

Responsibilities

• Provide clerical support to Client Finance Teams.
• Process Financial Assessment forms and client-related information.
• Address queries from service users over the phone.

Skills

Knowledge of Adult Social Care Charging regulations

Document Imaging system usage

Clerical support

Communication skills

Tools

Document Imaging system

Job description

Social network you want to login/join with:

Clerical Assistant Client Finance - Grade 3, Cheshire

col-narrow-left

Client:

Service Care Solutions

Location:

Cheshire, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

c16bd42fe0aa

Job Views:

4

Posted:

28.04.2025

Expiry Date:

12.06.2025

col-wide

Job Description:

Job Description

Service Care Solutions are recruiting on behalf of a local authority in Cheshire for a Clerical Assistant Client Finance to join their team. Please find a description of the role tomorrow.

Rate: 14.65 (ltd)

Hours: 37

Working: Hybrid (once initial training is completed)

Location: Cheshire

JOB PURPOSE:

To provide clerical support to Client Finance Teams and assist in the processing of Financial Assessment forms and other client related information.

PRINCIPAL RESPONSIBILITIES

• Have a working knowledge of current Adult Social Care Charging regulations, policies, and procedures.
• Use the Document Imaging system to scan and index documents.
• Handle letters and correspondence received within the Client Finance Team, both in writing or sent electronically via email or online Financial Assessment tool.
• Address queries raised by service users of Social Care, over the telephone as required.
• Liaise with Adult Social Care, Transactional Services, and Corporate Debt on individual cases.
• Coordinate with other teams in the Council where necessary.
• Provide efficient and effective clerical support to the Financial Assessment Team to enable timely assessment and calculation of Financial Assessments, and notify service users of outcomes in writing.
• Process routine changes of circumstances in specific types of claims.
• Offer clerical support across the whole of Client Finance as needed.