Clerical Assistant (2 Posts) (Part time & Full time)- REQ04109

North Lanarkshire Council; Motherwell; On-site; GBP 24,000 - 27,000; Full time

Job summary

An established local authority is seeking a Clerical Assistant to support housing services. This role involves providing clerical support, processing invoices, and maintaining databases while interacting with the public. The council is committed to inclusive growth and offers a comprehensive benefits package, including generous annual leave and opportunities for professional development. If you are looking for a fulfilling role in a supportive environment, this position could be a perfect fit for you.

Benefits

27 days annual leave

6 public holidays

Health and wellbeing benefits

Learning and development opportunities

Qualifications

• Moderate experience in clerical/administrative roles is essential.
• Knowledge of Council and Housing Services is desirable.

Responsibilities

• Provide general clerical support and process invoices.
• Maintain and update databases and handle public enquiries.

Skills

Clerical Support

Database Management

Customer Service

Keyboard Skills

Education

High School Diploma

Customer Care Training

Job description

The myjobscotland support desk will be closed on Monday 5th May for a public holiday. We will re open Tuesday 6th 9am.

Ref no: 422580

Published: 02/05/2025

Closes: 16/05/2025

Location: various locations, ML1 3AB

Salary: £24,983 - £26,223 per year pro rata

Contract Type: Permanent

Position Type: Full Time, Part Time

Hours: 17.5 hours per week

INTERNAL APPLICANTS MUST APPLY VIA MYSELF

Housing Management

Clerical Assistant – Coatbridge/Kilsyth Housing Locality

North Lanarkshire Council, as one of Scotland’s largest local authorities, is leading an exciting and ambitious regeneration programme for its town centres and surrounding areas as part of its plans for inclusive economic growth. Working with a variety of partners, the Enterprise and Communities service has a key role in guiding this regeneration towards sustainable development. We are committed to creating prosperity and making North Lanarkshire a great place to live, learn, work, invest and visit.

You will provide general clerical support, process invoices, maintain and update databases and deal with enquiries from members of the public and other stakeholders on a full range of housing services.

Moderate experience of working within a clerical/administrative environment together with good keyboard skills are essential. Experience of dealing with the public, knowledge of Council and Housing Services and customer care training are desirable.

Working Pattern:

Post 1 - 35 hour per week (Monday – Friday)

Post 2 – 17.5 hours per week (Alternate Wednesday, Thursday and Friday)

Working here at North Lanarkshire Council

If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.

We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.

North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People.

The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link.

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone [phone].

The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL

***PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. TO BE CONSIDERED FOR THIS VACANCY YOU MUST ENSURE AN APPLICATION FORM IS SUBMITTED. ANY CV SUBMISSIONS WILL BE DISREGARDED.***

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