Clerical/Admin - Case Administrator

Brook Street; Bath; On-site; GBP 40,000 - 60,000; Full time

Job summary

A public sector staffing agency is looking for an experienced Administrative temporary worker to join their team as a Case Administrator in Bath. This office-based role involves providing administrative support, managing databases, and handling queries. The position is full-time, paying £12.21 per hour, and is expected to last until October 2025, with potential for extension.

Qualifications

• Experience in providing administrative support.
• Ability to manage sensitive and confidential information.
• Comfortable liaising with multiple departments and external agencies.

Responsibilities

• Provide administrative support to allocated cases.
• Set up and maintain accurate information on internal databases.
• Manage telephone queries and distribute information appropriately.

Skills

Administrative support

Database management

Microsoft Office proficiency

Communication skills

Tools

Microsoft Excel

Microsoft Word

Job description

One of our public sector clients is seeking an experienced Administrative temporary worker to join their team as a Case Administrator.

Role Details

• This is an office-based role, with the successful applicant expected to commute to Bath (BA2) daily.
• This is a temporary position until October 2025, with a likelihood of extension.
• Full-time, Monday - Friday, 37 hours per week, approximately 9am - 5pm.
• Pay rate: £12.21 per hour.

Responsibilities

• Provide administrative support to allocated cases from designated staff/teams within the offender tagging & monitoring department.
• Set up and maintain accurate information on internal databases.
• Manage spreadsheets and liaise with various departments and agencies to gather necessary information.
• Handle telephone queries from service users and internal/external bodies.
• Receive and distribute relevant information appropriately.
• Set up video links with prisons.
• Maintain Microsoft Office software, including Excel and Word.
• Liaise with offenders to organize appointments.
• Provide reception cover when required.
• Adhere to policies regarding sensitive and confidential information.

Additional Information

• The successful candidate will be subject to a basic record check similar to a DBS check.
• Brook Street supports the Armed Forces Covenant and guarantees to interview all veterans or spouses/partners of military personnel who meet the criteria.
• As a Disability Confident Leader and Gold Award holder from the Defence Employer Recognition Scheme, we offer guaranteed interviews for eligible candidates.
• If you identify as disabled or as a military veteran/spouse/partner and meet the criteria, please register your interest via the Brook Street website.