Cleansing Contract and Performance Manager

ZipRecruiter; Greater London; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Cleansing Contract & Performance Manager to oversee street cleansing operations. This pivotal role involves managing day-to-day activities, ensuring compliance with safety and environmental standards, and leading a dedicated team. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a solid understanding of health and safety regulations. With a focus on sustainability and performance improvement, this position offers the opportunity to make a significant impact in a high-profile environment. Join a forward-thinking team and contribute to enhancing service outcomes in the community.

Qualifications

• Experience managing street cleansing or highways maintenance operations.
• Strong leadership with hands-on management approach.

Responsibilities

• Lead daily street cleansing operations and ensure compliance with standards.
• Develop operational strategies and support sustainability initiatives.

Skills

Leadership Skills

Communication Skills

Data Management

Stakeholder Engagement

Health & Safety Knowledge

Education

Experience in Operational Management

Full UK Driving Licence

Tools

MS Office

SharePoint

Job description

Job Description

Ringway are looking for a Cleansing Contract & Performance Manager to join our team delivering a vital service on a high-profile highways contract. In this key leadership role, you'll be responsible for managing the daily operations of our street cleansing teams, ensuring the service meets performance, safety, and environmental standards across the network.

About the role:

• Lead and manage day-to-day street cleansing operations across the contract.
• Promote a proactive health, safety, and environmental culture within the team.
• Plan and deliver scheduled and reactive cleansing works, including out-of-hours activity.
• Set clear performance expectations and monitor delivery against contractual KPIs.
• Work collaboratively with client and stakeholder teams to improve service outcomes.
• Ensure fleet, depot and plant resources are well managed and compliant.
• Support and lead sustainability initiatives, including recycling and carbon reduction.
• Develop and deliver operational strategies in line with business goals.
• Lead team development through training, recruitment and performance management.
• Produce reports and maintain accurate records to support performance reviews.

What We’re Looking For:

• Experience managing street cleansing, highways maintenance, or a similar operational environment.
• Strong leadership and people management skills with a hands-on approach.
• Excellent communication and stakeholder engagement skills.
• Knowledge of health & safety regulations, environmental standards, and industry best practices.
• Comfortable working with data and reporting tools to support decision-making.
• Understanding of risk assessments, method statements and compliance obligations.
• Experience in service planning and resource management.
• Competence in MS Office and operational systems (e.g., SharePoint, Excel).
• Full UK driving licence (essential).