Cleaning Team Leader

Aston University; Birmingham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A prominent educational institution in Birmingham seeks a Cleaning Team Leader to manage a team of cleaning staff while maintaining high cleanliness standards and delivering excellent customer service. This full-time position offers various benefits, including a generous leave scheme and training opportunities.

Benefits

Generous annual leave

Discounts on activities and retailers

On-site gym and pool membership

Qualifications

• Ability to manage a team effectively and maintain high cleanliness standards.
• Excellent customer service skills.
• Strong time management abilities.

Responsibilities

• Manage a team of 12 cleaning staff and ensure cleanliness standards.
• Deliver excellent customer service and train new staff.
• Conduct return-to-work interviews and follow safety procedures.

Job description

We are excited to offer a fantastic opportunity to join an award-winning team as a Cleaning Team Leader within Estates and Capital Development. This is a full-time, permanent position working 36.5 hours per week.

As the successful candidate, your working hours will be Monday to Thursday from 5:30am to 1:30pm, and Friday from 5:30am to 12:30pm. You will also be required to work one weekend in five on a rota basis, and one late shift each week from 10:00am to 6:00pm, also on a rota basis.

Responsibilities

Reporting to the Senior Team Leader, the successful candidate will be responsible for managing a team of 12 cleaning staff and ensuring high standards of cleanliness and service are maintained. You will be expected to use university systems and programmes confidently, and complete cleaning audits using the app provided. Cleaning duties will form approximately 30–40% of your role. You will deliver excellent customer service, train new staff, and provide refresher training on university cleaning procedures. You will use the university radio and telephone for communication, manage stock control and ordering in collaboration with the supervisor, and support university events by working additional hours when required.

You will additionally demonstrate excellent time management, conduct return-to-work interviews, and undertake all required training to perform your role safely and effectively. As part of a large team, you will work collaboratively and be responsible for issuing and managing keys and a radio. You must follow all health and safety procedures and work in a safe manner at all times. A uniform and all necessary PPE will be provided.

Please note: the advert may close early if we receive a high volume of applications.

What we offer

• Aston University is a dynamic and vibrant campus located within Birmingham city centre, which has excellent transport links via bus or train.
• Excellent training and development opportunities.
• A generous annual leave scheme with 25 days bookable leave and a further 13 days bank holiday and University Closure days.
• Everyday discounts to a number of activities and retailers.
• Great family friendly policies.
• On site gym and pool with discounted staff membership available
• Further information on our Benefits and Rewards can be found on the university website.