Cleaning Supervisor – Mobile North West

PRS LTD; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading cleaning services provider is seeking an experienced Cleaning Supervisor to oversee services across the North West. This role requires excellent leadership and customer service skills, along with a strong understanding of food hygiene and cleaning standards. The supervisor will manage staff, ensure compliance with regulations, and provide high-quality service. Flexible hours and experience in a similar role are essential.

Qualifications

• Proven experience in a supervisory role within catering, cleaning, or soft services.
• Strong understanding of food hygiene, HACCP, and cleaning standards.
• Experience with auditing, performance management, and training.

Responsibilities

• Provide outstanding customer service and manage client requests.
• Supervise staff to maintain high service standards.
• Ensure compliance with food hygiene, HACCP, and NHS standards.
• Oversee staffing rotas and equipment usage.

Skills

Supervisory experience in cleaning or soft services

Understanding of food hygiene and HACCP

IT systems (Word, Excel, PowerPoint)

Leadership and customer service skills

Experience with auditing and performance management

Education

Food Hygiene Level 3

IOSH Managing Safely

Job description

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Role – Cleaning Supervisor
Duration – temp – perm role
Location – North West, covering Wigan, Warrington, Bolton, Manchester, Winsford, Ellesmere & Liverpool.
Hours – 40 hrs per week (working 8 hours shifts between – 8am–6:30pm, 5 days out of 7)
Pay – £13.86ph

The Role

We’re looking for an experienced and proactiveSoft Services Supervisorto oversee our catering, domestic, and laundry services across the North West. You’ll play a key role in ensuring our teams deliver excellent customer service, maintain the highest hygiene and cleanliness standards, and comply with all company and NHS requirements.

Key Responsibilities

• Provide outstanding customer service and respond promptly to client requests with a professional, “can do” attitude.
• Supervise and support staff to maximise productivity and maintain high service standards.
• Ensure compliance with Food Hygiene, HACCP, and NHS National Standards of Cleanliness.
• Oversee rotas to ensure full staffing coverage and accurate timesheets.
• Manage stock levels, supplier performance, and equipment use.
• Conduct regular audits, performance monitoring, and staff training.
• Ensure compliance with Health & Safety, COSHH, and Infection Controlregulations.
• Provide out-of-hours support when required and maintain regular communication with your line manager.

Skills & Experience

• Proven experience in a similar supervisory role within catering, cleaning, or soft services.
• Strong understanding of food hygiene, HACCP, and cleaning standards.
• Confident using IT systems (Word, Excel, PowerPoint).
• Excellent leadership, communication, and customer service skills.
• Experience with auditing, performance management, and training.

Qualifications

• Food Hygiene Level 3 (essential)
• IOSH Managing Safely (preferred)
• Previous supervisory experience within healthcare, facilities, or similar environments.
• Flexible and able to work occasional unsociable hours when required.

Karen Chatfield