Cleaning Supervisor - Evening shift *£14ph*

Dazzle London; London; On-site; GBP 1,000; Part time

Job summary

Join a fast-growing tech-led commercial cleaning company as a Cleaning Supervisor in London! This role offers a unique opportunity to be part of a vibrant team, where you'll oversee cleaning operations, train staff, and ensure top-quality service. As an integral part of the team, you'll have the chance to grow your career and salary year-on-year while working with innovative cleaning solutions. If you have a passion for leadership, exceptional customer service skills, and the ability to manage diverse personalities, this position is perfect for you. Embrace the chance to make a difference in the cleaning industry while enjoying a flexible work schedule and competitive pay.

Benefits

Career and salary growth

Pension

Business Travel card paid for

Holidays

Qualifications

• 1+ year of supervisory cleaning experience is essential.
• General working knowledge of Health and Safety, COSHH, and PPE is a must.

Responsibilities

• Cover sick/holiday days for cleaners and train them on first cleans.
• Run spot checks to ensure cleaning quality and manage client relations.

Skills

Health and Safety knowledge

Supervisory experience

Communication skills

Customer service skills

Attention to detail

Ability to work under pressure

Relationship building

Tools

Mobile Apps

Excel spreadsheets

Job description

July 2024

Dazzle is a rapidly fast-growing tech-led commercial cleaning company that prides itself on exceptional customer care and values its employees. We are looking for an experienced Cleaning Supervisor to join our clients in London.

If you are looking for a new and unique company to work for, look no further than Dazzle!

Responsibilities and Duties

1. Cover cleaners' sick/holiday days where required
2. Be available to pick up keys from offices/HQ and drop off to cleaners
3. Meet, greet and train cleaners on their first clean
4. Run a H&S (Health and Safety) check with the cleaners
5. Explain company policies
6. Train cleaners on how to use our App time sheet system
7. Run spot checks across ALL client sites to ensure cleans are of top quality
8. Liaise with clients on any account requirements and resolve conflicts with our backend teams
9. Occasionally purchase equipment and drop off to any client sites
10. On occasions, you will need to take on the cleans yourself; this is critical, and we need a person to pull their sleeves up and deliver!

Must have:

1. Be flexible with your hours, working 4 hours per evening
2. General working knowledge of Health and Safety, COSHH and PPE - essential
3. Minimum of 1 year Supervisory cleaning experience - essential
4. Previous experience of supervising people - essential
5. Competent communication and written skills, and able to use mobile Apps, Excel spreadsheets, etc.
6. A good hard-working attitude
7. Excellent customer service skills
8. Great attention to detail
9. Ability to manage mixed personalities calmly and diplomatically
10. Mobile phone with data & WhatsApp
11. Have an advanced DBS certificate
12. Ability to build relationships with cleaning teams, clients, and backend management teams
13. Be the cleaning team's go-to person/mentor
14. Willing to take regular instructions and report to management on a daily basis by video or audio calls
15. Ability to work under pressure
16. Ability to work independently
17. Immaculate personal presentation

What you'll get in return:

1. Opportunity to be an integral part of a young and vibrant team
2. Career and salary growth year-on-year
3. Pension
4. Business Travel card paid for (Zone 1 & 2)
5. Work with the leading tech-led cleaning company in London
6. Holidays
7. Initially, this will be for 4 hours per evening, in return we will offer a generous £14ph.