Cleaning Supervisor

TENON FM; Newbury; On-site; GBP 25,000 - 30,000; Full time

Job summary

A Facilities Management company is seeking a Cleaning Supervisor in Newbury to oversee cleaning operations, ensure compliance with health regulations, and maintain high standards of hygiene. The ideal candidate will have proven experience in a supervisory role, strong organizational skills, and the ability to build effective relationships with the team and clients. Benefits include a health cash plan, employee assistance programs, and discounted gym memberships.

Benefits

Health Cash plan for self and dependents

24/7 Employee Assistance Programme

GP Anytime service

Workplace pension scheme

Discounted gym memberships

Rewards platform

Free mortgage advice in partnership with Charles Cameron & Associates

Qualifications

• Proven experience as a Cleaning Supervisor.
• Hands-on approach to cleaning tasks.
• Ability to build credible relationships with teams.
• Experience with audits and maintaining high standards.

Responsibilities

• Supervise and support a team of cleaning staff.
• Build effective relationships ensuring safe work practices.
• Conduct regular cleaning audits and address failures.
• Manage rotas, timesheets, and stock levels.

Skills

Cleaning supervision

Team management

Customer service

Organizational skills

IT proficiency

Leadership

Job description

Overview of Role:

As a Cleaning Supervisor, you will be responsible for undertaking cleaning duties across the site, ensuring a comprehensive cleaning and housekeeping service in compliance with CQC and Health & Safety Regulations.

Key Responsibilities and Tasks:

1. Supervise a team of cleaning staff across designated site(s), supporting the Account Management team.
2. Build effective relationships with employees, ensuring productive and safe work practices.
3. Maintain a professional, courteous demeanor in line with company policies and values.
4. Collaborate with site teams to deliver excellent service and enhance client satisfaction.
5. Support and guide cleaning teams to meet high standards of hygiene and cleanliness, including tasks such as washing floors, emptying bins, vacuuming, and bathroom cleaning.
6. Report maintenance issues to management.
7. Address customer requirements and concerns proactively.
8. Conduct regular site cleaning audits, addressing any failures within 48 hours.
9. Assist in recruiting and training new staff, including site familiarization and procedures.
10. Provide hands-on cleaning support as needed.
11. Deliver safety training and record-keeping, including toolbox talks.
12. Assign duties to cleaners, ensuring standards are maintained.
13. Organize rotas and manage timesheets.
14. Manage equipment, materials, and stock levels, placing orders when necessary.
15. Maintain good relationships with customer representatives.
16. Ensure compliance with statutory regulations at all times.
17. Perform other reasonable duties as assigned by line management.

About You:

• Proven experience as a Cleaning Supervisor.
• Hands-on approach.
• Ability to build credible relationships.
• Basic IT skills, including Microsoft Office.
• Experience with audits and maintaining high standards.
• Motivational and responsive leadership skills.
• Self-motivated with flexibility and team spirit.
• Strong organizational skills.

About Us:

Tenon FM is a Facilities Management company with over 1,700 employees in the UK, providing a wide range of FM services to over 1,100 customers nationwide.

We value our employees highly, as they are vital to our success. We are committed to equal opportunities and are Investors in People accredited.

Our core values include: Accountable, Learn & Grow, Ethical, Respect & Team Work.

Our Benefits include:

• Health Cash plan for self and dependents
• 24/7 Employee Assistance Programme
• GP Anytime service
• Workplace pension scheme
• Discounted gym memberships
• Rewards platform
• Free mortgage advice in partnership with Charles Cameron & Associates