Cleaning Supervisor

SBFM; Greater London; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

28 days annual leave

Paywise+ app

Employee Assistance Scheme

Training and development with SBFM

Job summary

SBFM is seeking a Cleaning Supervisor to lead and work alongside our cleaning team in London. The role combines supervisory duties with hands-on cleaning, supported by an Area and Regional Management Team.

Ideal candidates will have experience supervising cleaning teams, and a track record of maintaining high cleaning standards in gym and spa environments. We provide uniform, equipment and ongoing training with career development opportunities.

Qualifications

• Experience supervising a cleaning team or ready to take a leadership role.
• Experience in gym and spa cleaning environments preferred.
• Ability to follow COSHH and safety procedures.

Responsibilities

• Ensure all gym floor areas are cleaned and presented to the required standard.
• Clean spa areas, changing rooms, showers, toilets and washrooms.
• Allocate daily duties to cleaning operatives and conduct shift handovers.
• Monitor staff attendance, punctuality and performance.
• Ensure cleaners follow company procedures and practice safe work.
• Provide on-the-job training and support to the team.
• Complete cleaning audits and quality inspections.
• Support site preparation for client visits, inspections and audits.

Skills

Team supervision

Training

Health & safety

Attention to detail

Job description

About The Role

We have an exciting opportunity for a Cleaning Supervisor to join our business supervising and leading our cleaning team based London.

About The Role

We have an exciting opportunity for a Cleaning Supervisor to join our business supervising and leading our cleaning team based London. This role will suit someone who has experience of supervising a team; or an experienced cleaner who is ready to take the next step in their career. Whilst this role is a supervising role, the main duties of the role will involve cleaning alongside your wider team. All of your uniform, equipment and products will be provided to allow you to carry out your role to a high standard, as well as the support of an Area and Regional Management Team.

Available Shift Pattern's

• TBA

What We Offer

• 28 days annual leave (including bank holidays)
• Access to our Paywise+ App that allows you to track your shifts and withdraw your pay anytime
• Employee Assistance Scheme
• Training and opportunity to develop with SBFM

Supervisor Cleaning Duties – Gym & Spa Environment

Daily Cleaning Responsibilities

• Ensure all gym floor areas are cleaned and presented to the required standard.
• Clean and inspect changing rooms, showers, toilets, and washroom facilities.
• Clean spa areas, including relaxation rooms, treatment corridors, and reception areas.
• Ensure swimming pool surrounds are kept clean, dry, and free from hazards.
• Empty bins and replace liners throughout the facility.
• Dust and wipe all touch points, including door handles, lockers, handrails, and switches.
• Clean mirrors, glass, and internal windows.
• Ensure all cleaning schedules are completed and signed off.

Team Supervision

• Allocate daily duties to cleaning operatives.
• Conduct shift handovers and team briefings.
• Monitor staff attendance, punctuality, and performance.
• Ensure all cleaners are working safely and following company procedures.
• Provide on-the-job training and support to new and existing team members.
• Carry out spot checks to ensure cleaning standards are maintained.
• Report any performance concerns to the Area Manager.

Health & Safety Responsibilities

• Ensure colour coding systems are followed correctly.
• Monitor correct use of chemicals and COSHH procedures.
• Ensure wet floor signs and safety equipment are used appropriately.
• Complete health and safety inspections within the facility.
• Report and elevate accidents, incidents, or near misses.
• Ensure all cleaning equipment is maintained and stored safely.

Stock Control

• Monitor stock levels of chemicals, consumables, and cleaning equipment.
• Complete stock counts and place replenishment requests.
• Ensure cleaning cupboards remain clean, organised, and compliant.
• Report damaged or missing equipment.

Audits & Quality Control

• Complete regular cleaning audits and quality inspections.
• Carry out corrective actions following failed audits.
• Document and monitor any recurring cleaning issues.
• Ensure client standards and contract specifications are met at all times.
• Support site preparation for client visits, inspections, and audits.

Client & Site Support

• Act as the first point of contact for cleaning-related issues on site.
• Build positive relationships with gym management and staff.
• Respond promptly to complaints and service requests.
• Escalate concerns to the Area Manager where necessary.
• Ensure all client requests are actioned and communicated to the team.

Administrative Duties

• Complete supervisor checklists and site reports.
• Maintain cleaning records and attendance records.
• Submit weekly updates to management.
• Report staffing shortages, holiday requests, and absence issues.
• Assist with recruitment, inductions and training where required.

Supervisor Expectations

• Lead by example at all times.
• Maintain high standards of appearance and professionalism.
• Ensure excellent attention to detail across all areas of the gym and spa.
• Promote a positive and productive working environment.
• Drive continuous improvement in cleaning standards and customer satisfaction.

Our Values

Each value summarises our shared commitment to excellence, integrity, collaboration and innovation. They're a key part of our commitment to pushing boundaries and fostering a work environment where every person feels empowered. As we continue to grow, they'll act as the guide to help shape our future

• Be a good person
• Play as a team
• Think differently
• Make an Impact

Our company recognises and values the enriching benefits equality, diversity and inclusion bring to our community. We celebrate diversity and actively encourage applicants from minority ethnic groups, LGBTQ+, disabled and neuro-diverse groups to apply for our vacancies. Our aim is to nurture happy teams who learn from and inspire each other, and we believe diversity is key to achieving this goal.

About You

About Us

Our Company is one of the UK’s leading and fastest growing soft FM service providers, offering the full range of professional cleaning services nationwide. We are transforming the commercial cleaning space, combining pioneering future-fit technology and innovation with an ambition to ensure that every colleague has progression opportunities through dynamic training, development, and access to education.