Cleaning Shift Lead — 4 on/4 off, Data-Driven Ops

Mitie Cleaning & Hygiene Services; West Midlands; On-site; GBP 32,000 - 39,000; Full time

Job summary

Mitie Cleaning & Hygiene Services at Bullring Shopping Centre in Birmingham is seeking a Cleaning Shift Manager. The role leads a centre cleaning team, ensuring high service standards and adherence to SLAs.

You will manage shifts, coordinate tasks, and drive efficient, data-informed operations using the Over-C platform. The position offers a permanent, full-time contract with a 48-hour week and a 4 on 4 off pattern.

Responsibilities

• Lead and oversee the centre cleaning team to ensure service delivery meets Mitie and client standards.
• Coordinate cleaning across all areas, including washrooms, entrances, and public spaces.
• Perform shift walk-rounds and quality checks to identify and address issues quickly.
• Plan daily tasks and allocate resources via Over-C to meet contractual requirements.

Job description

Mitie Cleaning & Hygiene Services at Bullring Shopping Centre in Birmingham is seeking a Cleaning Shift Manager. The role leads a centre cleaning team, ensuring high service standards and adherence to SLAs.

You will manage shifts, coordinate tasks, and drive efficient, data-informed operations using the Over-C platform. The position offers a permanent, full-time contract with a 48-hour week and a 4 on 4 off pattern.