Cleaning Services Operations Manager

inploi; North Devon; On-site; GBP 33,000; Full time

Job summary

A leading cleaning services provider is seeking a Cleaning Services Operations Manager to oversee team performance and improve service quality at Devon Cliffs. The ideal candidate will bring proven management experience and strong leadership skills to drive operational efficiencies and ensure compliance with health standards. A competitive salary of £33,000 plus annual bonuses is offered, along with career development opportunities and exclusive team perks.

Benefits

Attractive salary plus annual bonus opportunity

On-site accommodation

Comprehensive training and ongoing support

Career development opportunities

Discounts on purchases and services

Qualifications

• Proven experience in cleaning management or similar roles.
• Strong leadership and communication skills.
• Ability to work in fast-paced environments effectively.

Responsibilities

• Lead and motivate the cleaning team to achieve targets.
• Monitor performance and provide feedback to team members.
• Ensure compliance with health and safety regulations.

Skills

Leadership skills

Communication skills

Customer service

Problem-solving

Organizational skills

Job description

Overview

Join our team at Devon Cliffs on the East coast of Devon, just a short distance from Exmouth at Sandy Bay. Sandy Bay, Exmouth, Devon EX8 5BT GBR

Position: Cleaning Services Operations Manager

Type: Full-Time / Permanent

Salary: £33,000 plus up to 10% Annual Bonus

Are you ready to make a positive impact through high standards and attention to detail?

Responsibilities

• Lead, motivate, and support the cleaning team to deliver excellent service and achieve targets.
• Drive guest experience by addressing concerns, improving service, and maintaining a welcoming atmosphere.
• Monitor individual and team performance, provide regular feedback, coaching, and conduct performance reviews.
• Oversee scheduling, budgets, and resources to maximise efficiency and meet business needs.
• Ensure operations comply with health and safety regulations, company policies, and standards.
• Quickly resolve operational issues to ensure smooth day-to-day running.
• Support training and development through ongoing mentoring and growth opportunities.

Requirements

• Proven experience in roles such as Cleaning Manager, Housekeeping Manager, or similar leadership positions within cleaning operations or facilities.
• Strong leadership and communication skills with prior experience managing large teams.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Exceptional customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience in budgeting and financial management.

What We Offer

• Attractive salary plus annual bonus opportunity.
• On-site accommodation, subject to availability and T&Cs.
• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and more.

How to Apply

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at: [e-mail]