Cleaning Services Manager

inploi; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading holiday destination in Dorset is seeking a Cleaning Services Manager to lead the team in delivering excellent service and ensuring guest satisfaction. The ideal candidate will have experience in a similar leadership role and possess strong organizational and problem-solving skills. Competitive salary with a bonus opportunity and on-site accommodation available.

Benefits

Annual bonus opportunity

On-site accommodation

Inclusive work environment

Career development opportunities

Discounts on park services

Qualifications

• Proven experience in Cleaning Manager or similar leadership position.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Lead and motivate the cleaning services team.
• Ensure guest satisfaction and manage performance.
• Handle operational issues effectively.

Skills

Leadership skills

Communication skills

Customer service

Organizational skills

Problem-solving abilities

Job description

Overview

Join our team at Seaview Holiday Park near an award-winning beach close to the excitement of Weymouth.

Preston, Weymouth, Dorset DT3 6DZ GBR

Position: Cleaning Services Manager

Type: Full-Time / Permanent

Bonus: Up to 10% Annual Bonus

Key Responsibilities

• Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
• Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
• Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
• Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
• Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
• Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.

Requirements

• Proven experience in roles such as Cleaning Manager, Housekeeping Manager, or a similar leadership position within cleaning operations or facilities.
• Strong leadership and communication skills, with prior experience managing large teams.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Exceptional customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience in budgeting and financial management.

What We Offer

• Attractive salary plus annual bonus opportunity.
• On-site accommodation, subject to availability and T&Cs.
• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

How to Apply

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at: [e-mail]