Cleaning Services Assistant

Nottingham University Hospitals NHS Trusts; Nottingham; On-site; GBP 19,000 - 23,000; Full time

Job summary

Nottingham University Hospitals NHS Trusts is seeking a Cleaning Services Assistant to join the Cleaning Services team. The role focuses on maintaining high standards of cleanliness in clinical and non-clinical areas, safeguarding infection control, patient dignity, and safety.

The post involves deep cleaning tasks, replenishing supplies, waste removal, and operating cleaning equipment. Training will be provided, and the post supports hospital-wide cleanliness and patient comfort.

Qualifications

• NVQ Level 1/2 in Cleaning and Support Services or equivalent.
• Facilities Services Level 2 (Intermediate Apprenticeship) or equivalent training.
• Knowledge of cleaning/hygiene COSHH procedures.

Responsibilities

• Respond to cleaning requests promptly and accurately.
• Work with Ward Team and Facilities Team Leader/Assistant Facilities Manager.
• Monitor and maintain cleaning standards and infection control practices.
• Maintain patient dignity and privacy and communicate effectively with patients, staff and visitors.
• Safe handling of cleaning agents and use of protective equipment; report faults.

Education

NVQ Level 1/2 in Cleaning and Support Services

Facilities Services Level 2 (Intermediate Apprenticeship)

COSHH procedures knowledge

Job description

Nottingham University Hospitals NHS Trusts

Cleaning Services Assistant

The closing date is 08 November 2026

We require proactive and hardworking staff to work as part of a team within Cleaning Services.

The role involves cleaning in Clinical and non-clinical areas providing and maintaining the highest standard of cleaning to all areas in all wards and departments, ensuring at all times the highest degree of cleanliness, safety and care.

Main duties of the job

In addition to the below summary you need to familiarise yourself with full job description and person specification documents attached to this advert.

Cleaning experience is desirable though full training will be given. Responsibilities will include deep cleaning tasks such as hard floors, fixtures and fittings including sanitary areas of toilets, bath/shower areas. Replenishment of disposable commodities, i.e., soap, gel and hand towels as required and the removal of waste from all areas to designated collection points.

About us

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Job responsibilities

Ensure a timely and accurate response to all cleaning requests.

Work in partnership with the Ward Team, Facilities Team Leader/Assistant Facilities Manager.

Assist in monitoring and maintaining cleaning standards and infection control practices in the department as appropriate.

Maintain the integrity and reputation of the department by effective communication and harmonious attitudes with patients, staff and visitors.

Ensure patient dignity and privacy is respected at all times and report where you feel this has been breached.

Safe use of cleaning equipment/assemble and dismantle cleaning equipment; order stock.

Use effective and efficient cleansing/decontamination techniques across a range of skills.

Suction clean/dry mop floors, spot clean floors and remove spillages.

High dusting, damp dusting furniture, fixtures, fittings and ledges.

Spot clean internal glass as necessary.

Cleansing of wash hand basins, sinks, showers, WCs and fittings. Replenish supplies.

Cleansing of beds, bedside lockers.

Cleanse and refill soap dispensers and paper towel holders.

Removal of waste from wards and departments to designated collection points.

Use of polishing/scrubbing machines for maintenance of hard floors.

Use of extraction machine for carpet/upholstery cleaning.

Routine curtain changes (bed/window/screen curtains).

Making up of on-call and relatives overnight stay beds.

Use of ride on cleaning equipment; sweeper, scrubber dryer and burnishing equipment.

Undertaking any other relevant duties which are delegated from time to time.

Safe handling of cleaning agents and dilution ratios. Hazardous chemicals to be kept securely in storage areas when not in use.

All cleaning equipment must be decontaminated daily and maintained in a safe usable condition - faults must be reported to a Facilities Team Leader immediately.

Attend training courses including on the job training and training in the use of specific machinery as required.

Cleansing cupboards are to be decontaminated and kept tidy at all times.

Cleansing of infected room/bays in accordance with NUH Infection Control & Prevention Policy.

Close liaison with the cleaning services and team leader and ward manager in identifying additional cleans, such as isolation rooms and bed space terminal.

To act as a buddy to new starters (after training).

To ensure that a clean protective uniform is worn at all times when on duty and to use relevant Personal Protection Equipment in accordance with the policies provided by the Trust.

Demonstrates cleaning procedures to new starters.

Completes timesheets or similar work records.

Ensure concentration while using cleaning equipment.

To undertake isolation cleansing when required following Infection Control Isolation Policy and Procedures.

To work in accordance with the Trusts Policies and Procedures including COSHH, Manual Handling, Health and Safety, Infection Control and attend annual training.

Carry out specialist cleaning when required / with relevant training in:

Theatres, Pharmacy, Laboratories, Labour Suite, Bioquell Training (Decontamination).

Person Specification

Training & Qualifications

• Knowledge or training equivalent to NVQ Level 1/2 in Cleaning and Support Services.
• Intermediate Apprenticeship in Facilities Services Level 2 or equivalent training
• Knowledge of cleaning/hygiene COSHH procedures.

Experience

• Cleaning in a domestic environment including knowledge of cleaning procedures and processes.
• Experience of working/communicating with the general public.
• Experience of working within a tea
• Previous experience of cleaning in a commercial capacity
• Experience of working in a healthcare environment.
• Good working knowledge of health and safety issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Nottingham University Hospitals NHS Trusts