Cleaning Operative - Ulster University

bidvestnoonan; Belfast; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in Northern Ireland is seeking a dedicated cleaning professional to maintain high standards of cleanliness and service. The role involves ensuring exceptional service delivery, adhering to safety protocols, and actively contributing to a positive work culture. Ideal candidates will possess strong customer focus, excellent communication skills, and a flexible approach to work, supporting the operational needs of the business.

Qualifications

• Strong customer focus on delivering and improving services.
• Excellent communication and interpersonal skills.
• Flexible and adaptable approach.

Responsibilities

• Carry out cleaning tasks to a high standard.
• Ensure materials and equipment are used safely.
• Maintain and operate cleaning equipment.

Skills

Customer Focus

Communication

Interpersonal Skills

Flexibility

Adaptability

Job description

Reporting to the Management Team, the role holder will carry out set duties and create and maintain a quality standard of cleaning to the agreed specification within set time limits. They will ensure that exceptional service levels are provided to our customers.

Our credo describes what matters most to us. We live our credo every day.

People First

• Be a role model for positive attitude and respect for our colleagues and customers;
• Carry out all cleaning tasks to a high standard and in accordance with Company and customer schedule and procedures.

The Basics

• Reinforce our vision to always be our customers’ “partner of choice”;
• Ensure materials and equipment are used in a safe manner and are kept secure;
• Advise Line Manager of any occurrences and/or issues;
• Maintain, operate and test cleaning equipment/materials and report any concerns to Line Manager;
• Ensure all checklists are signed off as required;
• Comply with Company and customer operating procedures, working practices, and protocols;
• Adhere to performance standards which deliver customer and client expectations.

Adaptive & Agile

• Respond to incidents following the agreed procedures;
• Actively contribute to a high-performance culture and embrace change;
• Understand and adapt to the varying needs of our business;
• Be flexible to support the rostering requirements to fulfill the operational needs of the customer.

Imagination

• Identify and propose new ways of working with colleagues and the management team;
• Participate in a culture of continual improvement by fully engaging in our business success and self-development through our Pathway to Success programme.

Social Value

• Actively support and encourage a culture of social responsibility;
• Promote a green agenda across our customer site;
• Participate in events supporting local charities.

Earn Trust

• Demonstrate and encourage trust, integrity, and collaboration with colleagues and customers;
• Build and maintain positive relationships to ensure the delivery of exceptional services and safeguard current and future business;
• Build trust through consistent actions and contact with colleagues and customers;
• Work effectively as part of a team.

About You

• Strong customer focus on delivering and improving services;
• Excellent communication and interpersonal skills;
• Flexible and adaptable approach;
• Ability to work under pressure.

About Us

Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and provide them with the resources, training, and support needed to excel.

We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognize their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so they can reach their potential, positively impacting our overall success.

Bidvest Noonan is committed to creating an inclusive environment where everyone feels valued and respected. We welcome applicants from our Armed Forces community and from diverse backgrounds and identities.