Cleaning Operative - Ulster University

bidvestnoonan; Belfast; On-site; GBP 18,000 - 25,000; Full time

Job summary

Bidvest Noonan seeks dedicated individuals for a cleaning role, focused on high-quality service delivery. Ideal candidates are adaptable, possess exceptional customer service skills, and thrive in team environments, contributing to maintaining impeccable cleaning standards that meet both company and customer expectations.

Qualifications

• Strong focus on delivering and improving services.
• Excellent communication and interpersonal skills.
• Flexible and adaptable to changing needs.
• Ability to perform under pressure.

Responsibilities

• Maintain quality standards of cleaning to agreed specifications.
• Ensure exceptional service levels provided to customers.
• Use equipment safely and report any issues.

Skills

Customer focus

Communication

Interpersonal skills

Flexibility

Adaptability

Ability to work under pressure

Job description

Reporting to the Management Team, the role holder will carry out set duties and create and maintain a quality standard of cleaning to the agreed specification within set time limits. They will ensure that exceptional service levels are provided to our customers.

Our credo describes what matters most to us. We live our credo every day.

People First

• Be a role model for positive attitude and respect for our colleagues and customers;
• Carry out all cleaning tasks to a high standard and in accordance with Company and customer schedule and procedures.

The Basics

• Reinforce our vision to always be our customers “partner of choice”;
• Ensure materials and equipment are used in a safe manner and are kept secure;
• Advise Line Manager of any occurrences and/or issues;
• Maintain, operate and test cleaning equipment/materials and report any concerns to Line Manager;
• Ensure all checklists are signed off as required;
• Comply with Company and customer operating procedures, working practices and protocols;
• Adhere to performance standards which deliver customer and customer expectations.

Adaptive & Agile

• Respond to incidents following the agreed procedures;
• Actively contribute to a high-performance culture and embrace change;
• Understand and adapt to the varying needs of our business;
• Be flexible to support the rostering requirements to fulfil the operational requirements of the customer.

Imagination

• Identify and propose new ways of working with colleagues and the management team;
• Participate in a culture of continual improvement by fully participating in the success of our business and self-development through our Pathway to Success programme.

Social Value

• Actively support and encourage a culture of social responsibility;
• Actively encourage a green agenda across our customer site;
• Participate in events that support local charities.

Earn Trust

• Demonstrate and encourage trust, integrity and collaboration with all our colleagues and our customer;
• Build and maintain positive relationships to ensure the delivery of exceptional services and to safeguard our current and future business requirements;
• Build trust with every action and contact with our colleagues and customers.
• Working as part of a team.

About you

• Strong customer focus on delivering and improving services
• Communication and interpersonal
• Flexible and adaptable
• Working under pressure

About Us

Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.

We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.

Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.