Cleaning Operative 37.5hrs - StarCity, Birmingham Operations · StarCity

Savills Company; Birmingham; Hybrid; GBP 15,000 - 21,000; Full time

Job summary

StarCity Entertainment in Birmingham is looking for Cleaning Team Members to maintain high standards across the centre and support the wider team. You will focus on keeping FOH areas clean and welcoming for guests, tenants and contractors, contributing to a safe and enjoyable environment.

Working hours are 37.5 per week across 5 out of 7 days with morning and evening shifts. The role offers £12.85 per hour and requires proactive, reliable individuals with strong communication and great attention

Qualifications

• Proactive and able to prioritise workload.
• Excellent communication and customer service.
• Energetic, reliable and enthusiastic.
• Able to maintain a safe and welcoming environment.

Responsibilities

• Maintain and clean FOH areas.
• Support the cleaning team with daily tasks according to the cleaning schedule set by management.
• Provide excellent customer service to our guests, tenants, and contractors.
• Drive road sweeper if you have a UK driving licence.

Skills

Proactive

Prioritising workload

Communication

Problem solving

Job description

Have you visited StarCity recently? You may have noticed - we’ve changed.

With the arrival of SuperPark, Chuck E. Cheese and Capital Karts, StarCity is entering an exciting new chapter, and we are looking for enthusiastic Cleaning Team Members to help us continue that transformation.

At StarCity Entertainment in Birmingham, we are loud and proud about our vision to be diverse, vibrant, creative and fun. We are committed to providing a safe, clean and welcoming environment where every visitor can enjoy a great experience.

No two days will be the same. You will play an important role in maintaining high standards across the centre, supporting the wider team and helping ensure StarCity always looks its best.

We would love to hear from you if you can offer:

• High standards of cleanliness and attention to detail
• A friendly, positive and helpful approach
• Energy, reliability and enthusiasm
• Pride in creating a safe and welcoming environment
• A willingness to support colleagues and customers

StarCity has changed - and this is your opportunity to be part of what comes next.

Purpose of the Role

• Maintain & clean the FOH areas
• Maintaining safe and clean FOH areas
• Supporting the cleaning team with daily tasks when required following the cleaning schedule set by management.

Key Responsibilities

• Reports to the Duty Manager
• Work alongside the cleaning team
• Provide excellent customer service to our guests, tenants, and contractors
• Ability to contribute to the team
• Excellent communicator
• Positive attitude
• Fulfil daily tasks set
• Attention to detail
• Keeping the building FOH & BOH areas clean
• High standards maintained throughout the building
• Driving road sweeper, if you have a UK driving licence

Skills, Knowledge and Experience

• Ensuring that you are proactive
• Prioritising workload
• Communication
• Problem solving and reporting back with any non compliance issues

Working Hours - Full time working hours, 37.5 Hours per week working 5 out of 7, shifts rotation with morning and evenings.

Salary - £12.85 per hour

Please see our Benefits Booklet for more information.