Cleaning Operative

Excellerate Services; Newcastle upon Tyne; On-site; GBP 20,000 - 25,000; Full time

Job summary

Excellerate Services is seeking an enthusiastic Cleaning Supervisor to join our dedicated team in Newcastle upon Tyne. This role involves overseeing cleaning operations, ensuring compliance with Health and Safety regulations, and actively engaging with staff to maintain high service standards. Join us to take your career to the next level in a dynamic and inclusive environment.

Qualifications

• Previous supervisory experience required.
• Proficiency in written and spoken English, especially regarding health and safety.
• Ability to engage, motivate, and train staff.

Responsibilities

• Support onsite Contracts Manager and manage cleaning operations.
• Ensure adherence to Health, Safety, and Environmental policies.
• Handle customer complaints and report incidents.

Skills

Communication

Teamwork

Proactivity

Flexibility

Job description

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Excellerate Services Group is a thriving, dynamic place to work.

Our aim is simple: to deliver technology-led and quality-driven cleaning and security services for our clients across the UK and Ireland.

Excellerate Group is a market leader in soft services across the UK and Ireland, driven by technology and innovation.

We are industry disruptors, providing data-driven, use-based services to clients in various sectors. Our success is built on creating bespoke, adaptable solutions that evolve with our clients' needs.

Excellerate Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all colleagues.

We are seeking an enthusiastic and driven cleaning supervisor to support our onsite Contracts Manager at our partner’s scheme, Knights Brampton.

The successful candidate will have previous supervisory experience, with the ability to engage, motivate, and train staff. A proactive attitude and a personality that fits with our committed team are essential. This is a great opportunity to make the role your own.

If you can contribute to our team, promote our values, and are eager to develop your career, we would love to hear from you.

Role Specifications:

• All-round cleaning experience
• Ability to work as part of a team
• Supervisory experience
• Effective communication skills with clients, colleagues, management, and the public
• Good knowledge of Health and Safety and COSHH regulations
• Ability to use basic technology for site audits
• Ensure adherence to both Client and Company Health, Safety, and Environmental policies
• Maintain cleaning supplies and equipment
• Complete reporting forms and paperwork as required
• Comply with all company and client policies, procedures, and statutory regulations (fire safety, health and safety, hygiene, COSHH)
• Report and address incidents, accidents, theft, damage, or irregularities
• Handle customer complaints promptly and report to your manager
• Be flexible to work additional hours to cover holidays and sickness

Role Requirements:

• Legal right to work in the UK
• Proficiency in written and spoken English, especially regarding health and safety
• A clean, ironed uniform will be provided and must be worn with care

Working Hours for a Cleaning Operative: Monday to Friday, 5:45 pm – 9:45 pm