Cleaning Operations Manager

Compass Group; London; On-site; GBP 37,000; Full time

Job description

Cleaning Manager

Good Enough College - London

£36,644.00 per annum

ESS is seeking an experienced and dynamic Cleaning Manager to lead our cleaning team. This role is integral to ensuring the efficient and effective operation of one of our Government service sites based in London. As the Cleaning Manager, you will be responsible for delivering high-quality services, managing a diverse team, and maintaining the highest standards of customer satisfaction and hygiene.

Your key responsibilities will include:

• Promoting a safety culture and ensuring the cleaning team are aware of and operate in accordance with company and client Health & Safety procedures.
• Managing the cleaning labour, equipment & resources budget.
• Ensuring the cleaning operation continually improves.
• Engaging and managing the Cleaning team effectively.
• Managing our on-site Accommodation services, responsible for on-site bookings.
• Ensuring the delivery and quality of the cleaning operation is in accordance with the client service level agreement and company procedures.
• Managing any third-party suppliers or contractors as required, ensuring they meet or exceed the agreed service level agreements.

Our ideal Cleaning Manager will:

• Have 12 months experience managing a cleaning operation.
• Demonstrate a proven ability to develop business through sound negotiation, change management, strategic decision making, and 'out of the box' thinking.
• Show a proven ability to deliver quality customer service and ensure issues are effectively resolved in a timely manner.
• Possess excellent financial management skills, particularly in the preparation and monitoring of detailed budgets and cash flow projections.
• Exhibit analytical and problem-solving skills and the ability to work to time-sensitive deadlines.
• Have the passion to drive innovation and continue to improve services.

About Us

As part of Compass, you'll help to feed people, fuel progress, and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks, and unrivalled opportunities for learning and development at one of the UK's biggest businesses.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!