Cleaning Operation & Centre of Excellence Manager

Medirest Signature; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading cleaning services provider in London is looking for a Cleaning Operations & Centre of Excellence Manager. In this role, you will oversee cleaning operations at a major rail depot, manage teams, and ensure high standards of cleanliness and compliance. Ideal candidates will possess a NEBOSH qualification and have a strong background in people management and health and safety compliance.

Benefits

Employee ownership

33 days holiday

Sick pay

Maternity and paternity support

24/7 GP access

Paid volunteering days

Exclusive perks and discounts

Ongoing training and development

Wellbeing initiatives

Recognition and rewards

Qualifications

• Demonstrated experience in leading diverse teams.
• Ability to manage senior-level stakeholders.
• Experience with Health, Safety, and Environmental regulations.

Responsibilities

• Lead operational delivery of cleaning services.
• Drive performance through clear KPIs.
• Ensure compliance with health and safety policies.
• Conduct regular cleaning audits.
• Identify opportunities for improvement.

Skills

People management

Problem-solving

Health and Safety compliance

Stakeholder management

Financial oversight

Education

NEBOSH qualification (or equivalent)

Job description

Grove Park, South East London
Competitive salary + company car

We're looking for a Cleaning Operations & Centre of Excellence Manager to join our dynamic Transport division. In this key leadership role, you'll take responsibility for the cleaning operations at a major rail depot for one of our flagship clients.

Reporting to the Account Director, you'll play a pivotal role in developing and leading a high-performing team aligned to Churchill's values. You'll ensure operational excellence and the consistent delivery of high standards in train cleanliness, with a strong focus on compliance, performance, and continuous improvement.

As a Cleaning Operation & Centre of Excellence Manager you'll be:

• Lead the operational and strategic delivery of all cleaning services across the site.
• Drive performance through clear KPIs, particularly around mobilisation, transition, and the establishment of the Centre of Excellence.
• Ensure full compliance with all health and safety policies in collaboration with the H&S Manager.
• Conduct regular cleaning audits-both planned and unannounced-to ensure high standards are consistently met.
• Identify opportunities for improvement, cost efficiency, and account growth.

As a Cleaning Operation & Centre of Excellence Manager you'll have:

• Ideally, a NEBOSH qualification (or equivalent).
• Demonstrated experience in people management, with the ability to motivate, coach, and lead diverse teams.
• Proven ability to engage and manage senior-level stakeholders across complex operations
• A proactive problem-solver who thrives in fast-paced, high-pressure environments.
• Experience of implementing Health, Safety and Environmental regulations
• Strong commercial acumen, financial oversight, and excellent IT literacy.

What we offer you

We believe in rewarding talent and creating a workplace where everyone feels valued. Here's what you'll get:

• Employee Ownership- You are part of our success!
• 33 days holiday(including bank holidays)
• Company sick pay
• Maternity and paternity leave support
• 24/7 GP access, plus mental health, wellness, financial, and legal support
• Two paid volunteering days per year- Give back to a cause that matters to you
• Exclusive perks and discounts- More than 250 deals available
• Ongoing training and development- From apprenticeships to leadership programs
• Wellbeing, Diversity & Inclusion- Our Mosaic Committee and Mental Health First Aiders are leading the way
• Recognition and rewards- Celebrating our shining stars all year round

Our Commitment to Inclusion

We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.

Reasonable adjustments

Please let us know if there are any adjustments, we can make to support you during our recruitment process. We're happy to help

Please note: Security clearance (DBS) and drug and alcohol testing is required for this role

Qualifications:

Key Qualifications

• NEBOSH General Certificate

Keywords:

Operations ManagerKentRailTrainsGrove ParkFacilities ManagerOperations ManagerCleaning