Cleaning Manager

Manchester Arndale; West of England; Hybrid; GBP 27,000 - 34,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Indemnités de stage/alternance

Job summary

OCS UK & Ireland is seeking a Cleaning Manager to lead the on-site cleaning team within a 24/7 operation. You will supervise cleaning duties, manage rotas, conduct site audits and support recruitment where needed.

The ideal candidate will have previous management or supervisory experience in cleaning, strong customer service, flexibility with hours, and the ability to prioritise deadlines while maintaining high standards of hygiene and safety.

Qualifications

• Must have right to work in the UK.
• Experience as Manager or Supervisor in cleaning or similar field.
• Experience in staffing, rotas, training, and HR compliance.
• Excellent customer service skills.
• Flexible with working hours and deadlines.

Responsibilities

• Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas).
• Managing staff rotas, holiday requests, site audits and recruiting new employees where required.
• Identify any training needs on-site, conduct the training where possible and keep appropriate records of training completed on-site.
• Involvement with investigation matters such as personal accidents or potential disciplinary investigations.

Skills

Leadership

Staff scheduling

People management

Customer service

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

Working Pattern: As GWR contract operate 24/7, this role will require to plan night and evening visits.

We’re recruiting for a Cleaning Manager to join our passionate and driven Cleaning team.

You’ll oversee all cleaning and associated duties carried out by all those that you are responsible supervising.

Your key responsibilities will include, but are not limited to:

• Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas).


• Managing staff rotas, holiday requests, site audits and recruiting new employees where required.


• Identify any training needs on-site, conduct the training where possible and keep appropriate records of training completed on-site.


• Involvement with investigation matters such as personal accidents or potential disciplinary investigations.


• Involvement with investigation matters such as personal accidents or potential disciplinary investigations.


• Responsibility for monitoring cleaning products on-site, maintaining stock levels and submitting orders as required in line with agreed site budgets.

The ideal candidate should meet the following criteria:

• You must have right to work in the UK.


• Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable


• Experience in staffing, rotas, training, and basic HR compliance.


• Excellent customer service skills.


• Able to work to deadlines and prioritise as well as being flexible with working hours and days.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.