Cleaning Manager

Manchester Arndale; Knowsley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading facilities management company in Knowsley is seeking a Cleaning Manager to oversee a cleaning team. The role includes staff management, training, and ensuring high standards of cleanliness. Ideal candidates will have previous supervisory experience in cleaning, strong customer service skills, and the ability to manage flexible schedules. The company promotes inclusivity and encourages diverse applications.

Qualifications

• Experience as a Manager or Supervisor in cleaning or a similar field.
• Knowledge in staff management, training, and HR compliance.
• Excellent customer service skills.

Responsibilities

• Oversee and assist with cleaning duties across various areas.
• Manage staff schedules, audits, and recruitment.
• Conduct training and keep records of completed training.
• Monitor cleaning supplies and manage stock levels.
• Handle incidents and disciplinary matters.

Skills

Staff management

Customer service

Training and development

Flexibility

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

Working Pattern - Varied Day Schedule - AM Shifts

We’re recruiting for a Cleaning Manager to join our passionate and driven Cleaning team.

You’ll oversee all cleaning and associated duties carried out by all those that you are responsible supervising.

Your key responsibilities will include, but are not limited to:

• Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas).
• Managing staff rotas, holiday requests, site audits and recruiting new employees where required.
• Identify any training needs on-site, conduct the training where possible and keep appropriate records of training completed on-site.
• Involvement with investigation matters such as personal accidents or potential disciplinary investigations.
• Responsibility for monitoring cleaning products on-site, maintaining stock levels and submitting orders as required in line with agreed site budgets.

The ideal candidate should meet the following criteria:

• You must have right to work in the UK.
• Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable
• Experience in staffing, rotas, training, and basic HR compliance.
• Excellent customer service skills.
• Able to work to deadlines and prioritise as well as being flexible with working hours and days.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.