Cleaning Manager

Manchester Arndale; Ilford; Hybrid; GBP 28,000 - 42,000; Full time

Job summary

OCS UK & Ireland is seeking a Cleaning Manager to join the team at Manchester Arndale. You will oversee all cleaning duties and supervise staff, ensuring high standards of cleanliness across floors and communal areas.

Key responsibilities include managing rotas, site audits, training, and supporting investigations when required. You will monitor products, stock levels and budgets while maintaining strong customer service and flexible hours as part of the role.

Qualifications

• Experience as a Manager or Supervisor in cleaning or similar field is desirable.
• Ability to manage staff rotas, training, and HR basics.
• Strong customer service skills and ability to meet deadlines.

Responsibilities

• Overseeing cleaning of floors, communal areas, stairwells, washrooms and ad hoc areas.
• Manage staff rotas, holiday requests, site audits and recruitment when required.
• Identify training needs and conduct on-site training where possible.
• Involvement with investigations of accidents or disciplinary matters.
• Monitor cleaning products, maintain stock levels and place orders per site budgets.

Skills

Leadership

Customer service

HR basics

Time management

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

Award-Winning Employer : Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning : The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth : 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay : Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

Shift Pattern: Monday to Saturday

We’re recruiting for a Cleaning Manager to join our passionate and driven Cleaning team.

You’ll oversee all cleaning and associated duties carried out by all those that you are responsible supervising.

Your key responsibilities will include, but are not limited to:

• Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas).
• Managing staff rotas, holiday requests, site audits and recruiting new employees where required.
• Identify any training needs on-site, conduct the training where possible and keep appropriate records of training completed on-site.
• Involvement with investigation matters such as personal accidents or potential disciplinary investigations.
• Responsibility for monitoring cleaning products on-site, maintaining stock levels and submitting orders as required in line with agreed site budgets.

The ideal candidate should meet the following criteria:

• You must have right to work in the UK.
• Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable
• Experience in staffing, rotas, training, and basic HR compliance.
• Excellent customer service skills.
• Able to work to deadlines and prioritise as well as being flexible with working hours and days.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.