Cleaning Contract Manager - London

Compass Group UK & Ireland; London; On-site; GBP 55,000; Full time

Job summary

A leading facilities management company in London is seeking an experienced Cleaning Contract Manager to lead cleaning operations at Goodenough College. The role involves ensuring exceptional cleanliness and service standards while managing a team and resources effectively. Candidates should have proven experience in contract management and strong people management skills. This position offers up to £55,000 per annum with competitive benefits.

Benefits

Exclusive Compass discounts via PerksAtWork

Industry-leading training and development

Competitive pension contributions

Qualifications

• Proven experience in contract or facilities management.
• Strong leadership and team management capability.
• In-depth knowledge of Health & Safety and COSHH regulations.
• Skilled communicator, both written and verbal.
• Confident with budgets, numerical analysis, and IT/digital reporting tools.

Responsibilities

• Deliver high-quality cleaning services to agreed SLAs and standards.
• Lead, motivate, and develop the cleaning team.
• Manage labour, equipment, and resources within budget.
• Oversee stock levels and contractors.
• Uphold health & safety regulations.
• Act on client feedback promptly and professionally.
• Monitor KPIs and drive continuous improvement.
• Ensure team compliance with company policies.

Skills

People management skills

Contract management

Health & Safety regulations knowledge

Communication skills

Budget management

Job description

Job Introduction

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About the Role

Cleaning Contract Manager - Goodenough College, London

Location: Goodenough College, London
Salary: Up to £55,000 per annum (DOE)
Benefits:

• Exclusive Compass discounts via PerksAtWork
• Industry-leading training and development opportunities
• Competitive pension contributions

About the Role

ESS has an exciting opportunity for an experienced Cleaning Contract Manager to lead cleaning operations at Goodenough College, London. This is a high-profile leadership role, responsible for ensuring exceptional standards of cleanliness, service, and compliance in line with client expectations and Compass Group procedures.

We're looking for a strong operator with proven people management skills, able to deliver consistently in a fast-paced, customer-focused environment.

Key Responsibilities

• Deliver high-quality cleaning services to agreed SLAs and Compass standards
• Lead, motivate, and develop the cleaning team
• Manage labour, equipment, and resources within budget
• Oversee stock levels, consumables, suppliers, and contractors
• Uphold health & safety regulations (including COSHH) and Compass procedures
• Act on client and customer feedback promptly and professionally
• Monitor KPIs and drive continuous improvement
• Ensure team compliance with company updates and policies

Ideal Candidate

• Proven experience in contract or facilities management
• Strong leadership and team management capability
• In-depth knowledge of Health & Safety and COSHH regulations
• Skilled communicator, both written and verbal
• Confident with budgets, numerical analysis, and IT/digital reporting tools

About ESS

ESS, part of Compass Group UK & Ireland, delivers catering, hospitality, and support services to military and government sites nationwide. We pride ourselves on delivering excellence in some of the UK's most secure and challenging environments.

At Compass, we foster a diverse and inclusive culture where every colleague can thrive, grow, and be themselves.