Cleaning Area Manager (Transport)

Manchester Arndale; Cardiff; Hybrid; GBP 42,000 - 55,000; Full time

Benefits offered by this job

Travel costs covered

Job summary

OCS UK & Ireland is seeking an Area Manager to oversee a prestigious railway contract. The role requires leadership of cleaning teams, site safety focus, and efficient task allocation across multiple sites, with travel to regional locations as needed.

You will manage workloads, train staff, monitor KPIs and timesheets, and maintain strong client and stakeholder communications to drive quality and compliance in a fast-paced environment.

Qualifications

• Experience in facilities management or operations is preferred.
• Strong leadership and delegation capabilities.
• Commitment to safety and high-quality service.

Responsibilities

• Delegate tasks to cleaning teams and report to the Fleet Presentation Manager.
• Monitor work quality, correct subpar standards and maintain documentation.
• Review cleaning tasks and processes for efficiency within the region.
• Ensure equipment safety and proper material usage.
• Manage team workloads and comply with budgets for worked hours.
• Provide on-the-job training and ensure correct methods are followed.
• Ensure rotas are in place and resources are deployed to meet daily challenges.
• Liaise with clients and senior management to review specifications.
• Oversee recruitment for supervisory and entry-level positions and manage stock/equipment orders.
• Conduct audits and training sessions, and be available on a rotational on-call basis.
• Interface with clients, service providers, and stakeholders for contractual reviews.

Skills

Right to work in UK

Travel flexibility

Organisational skills

People management

Safety minded

Under pressure

Stakeholder communication

Job description

About The Role:

Night shift visits will be require.

We are currently recruiting for an Area Manager overseeing a prestigious railway contract within OCS.

This role demands a combination of efficient management and a safety-centric approach within a fast-paced environment. Your responsibility will encompass maintaining high standards while navigating tight deadlines.

Your key responsibilities will include, but are not limited to:

Task Allocation and Standards Maintenance:

• Efficiently delegate tasks to cleaning teams, ensuring adherence to specifications and reporting directly to the Fleet Presentation Manager.
• Monitor completed work, rectify subpar standards, and maintain accurate documentation.

Standardisation and Efficiency:

• Regularly review cleaning tasks and processes to ensure efficiency and effectiveness within the region.
• Verify equipment safety and functionality while overseeing correct material usage.

Operational Management:

• Manage team workloads, ensuring fair distribution and budget adherence for worked hours.
• Provide on-the-job training to ensure correct methods and practices.
• Ensure site rotas are in place, deploying resources effectively to address daily challenges.
• Regularly review specifications with the client and senior management.

Effective Communication and Feedback:

• Liaise with teams to address feedback promptly, ensuring immediate resolution and long-term improvements.
• Monitor completion of KPIs, timesheets, and necessary forms within set timelines.

Recruitment and Training:

• Oversee recruitment for supervisory and entry-level positions, identifying and fulfilling training needs.
• Manage stock and equipment orders effectively.

Contractual Responsibilities:

• Conduct audits and training sessions, being available on a rotational on-call basis.
• Lead the day-to-day operational management within the regional contract.

Client Interaction and Reporting:

• Interface with clients, service providers, and stakeholders, conducting contractual reviews and evaluations for the regional area.

The ideal candidate should meet the following criteria:

• You must have Right to Work in the UK
• This is a multi-sited role so travel will be required. Travel costs will be covered by the business.
• Strong organisational and management capabilities within a safety-oriented environment.
• Ability to manage under pressure, meeting stringent deadlines while maintaining high-quality standards.
• Ability to communicate effectively with stakeholders at all levels.

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.